Automated check in on arrival. Process is horrible and takes too long compared to normal check in.

Great breakfast.

My room was quite warm. I tried to keep it cooler by having a window open, but several smokers congregating outside my room meant that there was cigarette smoke drifting into my room in the evening and in the morning.

Great breakfast Great room

Nothing good, since we weren't admitted, but still charged. :-(

Since I had to drive from Sweden to Italy with my dog on short notice, I was very happy to find a hotel which accepted pets at a suitable location in booking.com. I saw in the morning that my booking, where I clearly wrote that I brought a dog and would arrive late, had been confirmed. During a driving pause I checked to see that they had provided the access code I needed to get in late, but instead found a message informing that I wasn't allowed to bring my dog into the room! They only accepted dogs in one room, and that wasn't available. How on earth could they claim that they had a room for us when the room they offered was clearly useless to us? I messaged them we couldn't use the room they wouldn't let us into, as soon as I saw their message. When I asked not to be billed for this, I was informed that I had to cancel 48h in advance! That was long before I made the booking! They never offered me anything I could use, and now it's all my fault and I have to pay full price! :-( I've tried to reason with them, but they won't budge...

Easy check in. Accomodating staff. Good location.

I did book a double bed and expected a couples bed and not two single beds on rails. It was ok, but a bit better disclamation would have been better.

I arrived and left while reception was closed but the check-in and check-out out of hours were simple. The bed was comfy and the desk was good - I didn't travel for work but if I did, I could work from the room. The hotel is close to the motorway and the town has good amenities.

The front door from the hallway to the staircase kept getting stuck open because the carpet on the floor got in the way which meant anyone could walk in during the night straight to the door of any room. I'm still giving a high ranking since everything else was great.

Location, price, neat and clean room

Breakfast was a little bit minimalistic, it was a bit confusing about Parkschein

Very friendly staff and excellent location. The room is big and comfortable.

The check in is made via a computer. There is no reception and no one is present if need be. If you have an issue you will have to call someone that is not at the premises. Plus, one of our two reservations was cancelled and we waited for quite a long time before meeting the manager that helped us.