nothing

the staffs are rude and it seems like they don't like doing their job.

The bed and service.

The service.

Room 217 - The room was dirty and wallpaper looks torn and untidy. Room 310 - All was good and up to date BUT the bathroom couldnt lock. Please repair this.

In pic nd expecting different. Tat area look like Bangladesh colony. In te morning we go for breakfast. i didn't pass key.once cum the room hv slipper mark.ask reception say cleaning work...can't understand its safety. Be4 handover te key.hw going cleaning work.

Tak suka

Bad bad staff at night. Ada janggut yang jaga reception sangat sangat tak mesra alam

Bed and other facilities is comfortable

The toilet not too clean

Bedsheet clean. Aircond cold. Have fridge inside room. Many plug point.

No toothpaste, mineral water need to buy downstairs.

i love the spacious room, and surprisingly they have bathtub in the bathroom. aircond is ok, the temperature is adjustable. the facilities are excellent, got coway & iron. overall i love this hotel and might repeat if i come to Penang again 🫶🏻

the bathroom is a bit smelly & the floor is dirty, looks like just done renovation? this hotel need to improve the bathroom.