The house and accommodations within the house were excellent! Bedrooms and bathrooms were of a nice size and worked great for our group. The kitchen and dining areas were very well designed and with an outdoor grill located nearby on the patio area. The most disappointing part of the property was the pool and hot tub. It was of the size etc. as described but on our arrival it was all very dirty and un-useable. We contacted the managers of the property, waited 3 days, no one showed up to clean it. So 2 of our group who had pool cleaning experience cleaned the pools. And then the heaters were not working properly. Again we called for help. Someone came on the 6th or 7th day of our stay but was not able to fix it. So the hot tub never reached the appropriate level of temperature (100-102), it stayed at 88-90 the remainder of our stay. The "commons area" pools were beautiful but again not well maintained. We requested some type of refund or an extension of 1/2 day to compensate us for the lack of pool facilities for our stay. Nothing was provided to our group. We really felt like the property manager did not care about our concerns. I will not use that property management group again!

It was as advertised and there were no issues at all. We were very happy with the property and our interaction with the property management company

My Family and I really enjoyed our time at this property and I would give it 6 stars if I could.

The house was wonderful and roomy. Lots of seating and the beds were comfortable. Loved the outdoor areas especially. Big kitchen which was stocked pretty well, although missing some items like steak knives (none). The house could definitely use new pillows- the ones there fell cheap and lumpy. The only real draw-back was our "concierge" service. She made us feel like we were bothering her when we called to ask for the toilet to be repaired (it was leaking all over the floor and we couldn't use it for 24 hours). The repair guy was awesome, and came out a second time to complete the repair. The concierge on the other hand, never called or texted once to see how our trip was going, nor followed up to see if all was good after the repair. When we texted with other questions (about the hangers, safe, dishwasher detergent) she didn't respond. The pool, spa, beach towels and sun chairs were all great! Overall, a fabulous trip, concierge not withstanding!

We had a great time here over Christmas 2021. This property is equipped with the basic necessities, but the pool & hot tub were a main attraction for our family.

We had a great time here over Christmas 2021. This property is equipped with the basic necessities, but the pool & hot tub were a main attraction for our family.

This was wonderful and comfortable. Just what we needed.

This was wonderful and comfortable. Just what we needed.