Clean and convenient location

A quirky little hotel not far from the cbd, with a lovely heated pool to relax in. Staff were all amazingly helpful - nothing too much trouble - and the front office being open 24 hours gave a sense of security. Restaurant on site and a variety of other eateries close by. The area has a reputation for being a bit sketchy but it is walkable at least in the day and hey - what is Uber for? Was very sorry to leave after only 2 nights and have tagged it as my number 1 hotel for any future San Francisco stays.

Cool hotel and friendly staff, however, as I didn’t see reviews reflecting the current climate of the neighborhood, I feel compelled to leave this review. Had I seen this initially, I wouldn’t have stayed here. This hotel is in the dead center of the Tenderloin neighborhood. I’ve seen it described as “gritty” online, but the reality is, the Tenderloin is a section of streets in SF that acts as a containment area for people using hard drugs and living on the streets. There is heavy crime-the night I stayed since Expedia wouldn’t refund my money, there were 3 cars on fire in the same neighborhood, a man was shot to death as he shot at police, I heard gunshots at 1:30am, and as I pulled into the lot I saw two people smoking cracking or meth from a glass pipe. The morning I checked out at 7am, I had to wait for an extremely filthy man to smoke something with a pipe (heroin, meth, fentanyl etc) out of tin foil in front of my car, as he was blocking my car from exiting the parking lot. There were blocks of drug users openly using and dealing in the streets. People standing half folded over as they were high and not able to function, and human waste on the streets. There is a curfew for businesses in that area as the crime is so extreme. Our Uber driver explained his car windshield was shattered twice recently in that neighborhood from people living in the streets as he was stopped in traffic. I’ve seen other reviews that downplay the extremity, but look it up to see for yourself.

I stay at this hotel often. The staff is always friendly. the property is unique and well maintained. It has its own parking lot, which is rare in SF. It’s in the TL so be aware that its not the cleanest of neighborhoods.

The staff was really friendly and helpful. The room was clean and cute in an eclectic way. The area is sketchy but the hotel was secure and really good. People were keeping an eye on the parking lot and my car was safe!! Thank you

Nice prperty in a unique part of town. Overall fin spot

Such a cute little place! Loved the ambiance and will definitely return!

Very nice and closed of from the outside.

Great spot in the middle of the city, walking distance to great bars and restaurants. Pool was the perfect temperature. I would definitely stay here again.

the staff was above and beyond friendly helpful and personable

We stayed three nights and this hotel fit our needs perfectly. It was down the street from the venue, as well as grocery stores, dining, museums, and muni stops. We loved the aesthetic decisions throughout the hotel and the pool is heated! The staff were genuinely the kindest people and they really made our stay as good as it could be. As two young girls traveling alone, the impoverished people on the streets at times left us a bit weary, however, we had nothing but polite encounters with all of the people in San Francisco.

Hotel was fantastic, staff was very friendly and helpful.

Surprisingly pleasant property happened on the scheduled pool party. It was a little loud, but a lot of fun and I’m very unexpected. Overall we had a great time.

The service was super friendly and helpful. The pool is clean and refreshing. The pool party vibe is super fun and the location is close to shows and music venues. Great friends weekend trip!

So unique! Nice decor. Staff is super kind and helpful.

Nice staff Pleasurable stay Love the pool

Sunday Summer Radness DJ dance parties are RAD!

This is a long standing hotel with great culture and history, in the heart of the tenderloin; aka crack head homelessness open drug trade on the streets, ect.. with that being said you cannot hear any of the noise from the room we stayed in at all, inside the courtyard is beautiful, the free parking is guarded by security and front desk 24/7 has a large window directly in front of the only entrance into the property that all the homeless respect. Your car will be safe here, most likely. I have enjoyed my stays here as it is a great price

I loved the place! The only problem was the location and the surrounding area but once your in the hotel premises it feels very safe.

i wasn’t sure what i was expecting, but the decor was a bit.. discomforting. the color schemes and lack of wall coverings on the ceiling made it feel like i was in a cheap office building. i do like how the rooms are small, but an accessibility warning would’ve been nice. i couldn’t walk on one foot during my trip, and going up the stairs in the room just to lay down, or going down to use the bathroom, was painful. overall it was interesting, cheap and got the job done.

The staff was absolutely wonderful! They all really went above & beyond to make our stay enjoyable. The environment is very welcoming and different than any other hotels. The drinks at the restaurant were also fantastic. I would definitely stay here again.

The front desk staff is professional and helpful. The neighborhood is rough. 6 night visit. 5 nights were great. The final night was terrible. Parties next door. Asked the staff to talk to them twice. Thin walls = interrupted sleep. The free WiFi is substandard. Paying an extra $7/day for improved service was a waste of money.

A overrated middle class hotel in a worn down district of SFO. restaurant was always closed, hotel gives the impression rather of a youth hostel.

Comfort and quality was really good!! Loved the retro theme of the hotel, the location isn’t the most ideal place to walk around at night but all in all got a good nights rest, so yay!! See ya again sometime Phoenix!!

The pool and entire pool area is very nice. The room had good vibes and king bed was super comfortable. The water pressure in shower was awesome! Staff was friendly and courteous. We were disappointed the restaurant wasn't open on Wednesday for dinner (we were told only open Thursday to Sunday and only for dinner). The restaurant at hotel was one of the reasons we chose it. The website and other booking sites should state that. It put a wrench in our schedule. Bummed there wasn't a free continental type breakfast available. That would be a nice touch. There was also major construction that started at 7 a.m. Crazy loud! Not enjoyable to wake up to that especially after a late night out and a vacation day to sleep in. Not hotel's fault clearly but guests should be informed upon check-in if they are aware of it and have witnessed it for a few days.

Great job at the front desk-Abby was AMAZING! Kate at the restaurant was also STELLAR! Not sure what we heard, but it sounded like 2 bomb-like explosions... And when I put my debit card to hold for incidentals, it appears I was charged the full price of the room twice-once by Expedia and once by the hotel.?? Hopefully, it'll get figured out tomorrow when I call.

We stayed there for one of their pool party music events and we were blown away by this hidden gem. The hotel has a very cool 70’s vibe and the staff were amazing. I highly recommend you Google this place and read about the history.

Hotel was very convenient for us. Location was good. Parking lot for the hotel, my car was safe all weekend. I went for a show and it was a 5 minute walk to the civic center! Definitely would stay again

Last minute no hassle booking. Friendly knowedgeable staff.

They were really nice to us.

It wa a very clean, boutique styke motel. Very reasonably priced and right in down town. It was a great location with great serivce. We will definitely stay agan.

Great hotel in SF! Recommended!