From the moment I arrived, the staff greeted me with warmth and professionalism, making check-in seamless. The room was immaculate, beautifully decorated. The comfortable bed ensured an amazing nights sleep. Dining was another highlight at their restaurants. The location was perfect!

This was our second stay with the hotel and we really like the location, the style of the hotel and the atmosphere. We would definitely stay again. The only issue is it can get a little warm in the rooms as there are no ceiling fans, and although the air comes on and off quite often, it doesn’t cool the room down as much as it should.

Nicely remodeled boutique hotel. Friendly staff. Great rooftop bar. 2 nice restaurants in hotel

The hotel was beautiful. Bed was very comfortable. And it was the cleanest hotel i have stayed in. Will definitely stay again.

A beautiful historic hotel in downtown San Antonio. We loved that the property was small and Intimate. Perfect date night spot.

Great hotel , lots of construction

Nice hotel

I recently stayed at this property and found it to be a disappointment. Having stayed at Fairmont properties before, I had high expectations, but this location did not match the standards set by others. To start, there was construction in front of the hotel, which was not ideal given the premium price we paid for our stay. The lack of a traditional reception desk was also off-putting; instead, check-in was conducted at a podium with the receptionist using computers off to the side. The building itself is old, and some areas clearly need improvement, such as the floor of the elevator. The patio behind the bar on the first floor, while nice, could benefit from better patio furniture to make it more inviting. Our experience at the rooftop bar was particularly frustrating. The staff took forever to take our order, which dampened our enjoyment. At check-out, we decided to have a cup of coffee at the bar while waiting to leave, only to find out the coffee machine was broken. The server mentioned it had been out of order for a week with no clear timeline for when it would be fixed. In summary, while this property is small and historic, it lacks the luxury and attention to detail I have come to expect from Fairmont. Unfortunately, I will not be staying here again.