Pros: - Comfy King bed. Nice and quiet at night (we had a room that was facing away from the road - so not sure if it will be the same for rooms facing the main road). - Staff service from the lobby, reception to housekeeping was excellent. - There's a Ding Ding stop and bus stop right outside the hotel which makes commuting very convenient. - Theres a few convenience stores next to the hotel which makes it easy for us to grab a snack or drink on the way back in the middle of the night. Con: - Only one -> Hotel is located in between two MTR stations and is a 10mins walk across a few junctions to the nearest Airport bus stop. So if you are lugging yr luggage to and from the hotel, it does get a bit troublesome.

Surrounded by good food and walking distance to the tram station. I’ll be back!

Great chic hotel with excellent location!

Good location and nice service. Room is clean. Good choice for either biz trip or personal trip

Great location, comfortable rooms, and friendly service.

Everything is good.

I like this location, I am going there stay every single time.

Very quiet and just 1 step to tram

Property was not what I expected, but staff was great and location is good.

It was a great location for everything

Would score higher, if not for the ongoing lobby renovations

The room was large, kept clean and comfortable. The only disappointment was that the laundry was out of service.

Convenient location, clean and recently redone, walking to subway

It was a nice visit. Room was good and staff very friendly and helpful.

Very good

I had a comfortable time

Was under construction, housekeeping kept disturbing even when do not disturb was on

The location is perfect. The room is clean and spacious.

This is a really great property in a wonderful location. The hotel is really close to central but also a stroll from Wan Chai. Great for a tourist to get out and explore the city of Hong Kong and easy to the MTR/Bus or Tram. A short walk to the harbour for walks and runs. There are lots of restaurants (European/North American/Asian) near and plenty of local shops as well. So I’m burying this further down, as it’s not really a reflection of the hotel, just on my trip to Hong Kong. I came for 6 days from UK just to Hong Kong. I suffered quite bad jet lag as a result. Why do I mention this? Well if I was to book a hotel again I would maybe look to get a hotel with more public space (this one has none) as somewhere to chill in the quieter hours. I would also maybe look into a hotel with a gym, as somewhere to pass the time in the middle of the night. These are not a reflection on this hotel, as it is great value for money, but might be something you want to consider when looking at hotels. You might also just be happy to sit in bed and read!

Great neighborhood in a beautiful city. Staff was very helpful.

I have stayed at the hotel several times in the past but this was the least pleasant stay. The hotel feels a little tired and dated. My room had stains on the wallpaper, the fridge barely kept food fresh and there was a slightly musty smell. The staff were friendly, and the location is perfect but there are better options in the same price range.

Staff is wonderful. Very, very helpful and good natured. All and all a wonderful experience. Great location and value for money!

Very pleasantly surprised by this place. The rooms are small, but attention to detail and cleanliness were suberb. Little touches like a functional desk, window seating, international adaptor and eco toiletries were very much appreciated. The staff were friendly, helpful and courteous and the location great :)

Great, clean hotel. Front desk was especially kind and helpful. 10/10 experience.

Great place building was okay.

Very nice and comfortable

The services and the location are good.

It was easy and convenient to make a short trip around the tour attractions.

Ok

Used to be Ozo hotel and much better than. Standards have dropped.

My first impressions of the hotel were really poor. Decor of the room was not as shown in images of the hotel on Hotels.com. The floor I was in had a wood laminate floor, red decorated highlights, and oldfashioned 80s but new stule red lightshade and a garish cartoon mural on the wall. Not the elegant images shown. In my room, one of the bedside lamps revealed a large hole in the wall behind it. And the light switches worked strangely. From my room I could hear the man snoring next door and it was outside the cleaners room who were talking at the tops of their voices. Not peaceful at all. At 4am after complaining once before at 11pm, the staff allowed me to change room. The second room on a higher floor was decorated in the same way as the website. Although I could not work out for the life of me what could be the actual view in the pictures from any direction. I was happier here. Except the bathroom was cramped, shower leaking, no sink space. Also there were watermarks along the corridor carpets and a lot of scuff marks. AND you could hear the noise in other rooms across the hall and further down. The hotel was really noisy and the entry was a mess of luggage not locked away, just held behind the circular desk. Nothing appeared as slick as the images for the hotel. The positives were the hotel is in a great location for being immediately on Hong Kong Island. But I would not stay here again based on the price vs quality of hotel.

Nice place and the service desk was very helpful. But, when I ask that we have more water to make coffee I was told I could only have 2 waters a day by the room service. this happened 2 times. I would think you would have not limits on water. Also he insisted on cleaning the room the next morning, even after I told him I did not want it to be. I hung the sign so the room would not be cleaned and they came in anyway. Also we went out one day and came back to find 2 service men in or room claiming to be fixing a light. I would think they should have to ask and not enter the room without us there. a bit rude.