Room was dirty with men’s hair everywhere food at breakfast had flys all over reception was very rude and unhelpful we stayed one night and checked out early as there was bed bugs

2 nights before island hopping with my wife. Room was old fashioned with old brown furry carpet. Very noisy during the night with shouting and loud music until 4am. Breakfast was ok and great view of beach and sea.

Such an amazing stay the negative reviews really shouldn’t be there. lovely room and the annex was completely fine no issues The areas around the hotel were amazing with a bar and restaurant on the beach Would highly recommend

I couldnt say anything bad about the place the sea was clean and right beside the hotel Staff was lovley and helpful Breakfast was great with lots of choices maybe cover the fruit frim the flies Enjoyed our time there

The property has an amazing view and location. Parking is limited and our room was not accurately depicted on the website. The room I booked was supposed to be bright, beautiful, modern and king size bed. What we got was dark, dated and two side by side twin mattresses. The view made our stay worth it and the free breakfast was nice. Perhaps the room pictures should be updated so they are an accurate reflection of what you are booking? Gorgeous area and we enjoyed walking the promenade. Very kind staff.

Really enjoyed my 3 night stay in room 24 which had an amazing sea view, room was very comfortable & clean. A great selection for breakfast which included a hot choice. Staff very friendly & helpful.

We moved the pool and beach. All the front desk staff were so friendly and helpful. We went to the restaurant once and it felt like we were just an inconvenience to the wait staff. We asked them for ice in a wine bucket, it was like we were bothering them even though we needed to pay for this. The staff need some training in dealing with people. Very unfriendly and slow. We never ate there once. Instead had all our meals and drinks at the beach bar next door which was incredible. Great service, food and drinks.

We booked a “deluxe sea facing room with balcony” but when we checked in, they put us in room 42, which doesn’t have a balcony. It did have panoramic views across the beaches, so in that sense it was an upgrade. However, in the course of our stay we glanced into other rooms in that block, and they were more recently decorated and quite modern, with warm tones. Our room was clinical white and black and grey, and felt quite 2004. The curtains were badly fitted, and the bedside light would not turn off at all. We ended up taking the bulb out. The air conditioning unit rattled so loudly that we had to fashion a repair with some bunched-up tissue paper. The only shower is over the bath, and the shower head wouldn’t stay at the top of the pole (kept sliding down to shoulder height). We complained two days running but nothing happened so we strapped a waterproof plaster around the top of the pole to stop it sliding down. In the end, maintenance did visit and simply put more tape around our plaster rather than just tightening the screw. The tv didn’t get any internet signal, therefore there was no tv at all. They fixed that after two/three days. The restaurant serves a buffet breakfast but very poorly done. Not only was the orange juice not freshly squeezed, it wasn’t even out of a carton. It was orange squash (cordial). For what we paid per night (£260), I deeply resented paying the hotel an extra €13 a day for one umbrella to use on the hotel’s private beach.