This is the third time we have stayed here and as ever was an enjoyable stay with very friendly staff. Perfectly placed halfway between the town and the beach overlooking a river meaning quieter at night although a cheap taxi ride or long walk to the old town. Several local restauraunts are nearby to eat in the evening if you want to avoid the busy old town.

They advertised 2 restaurants, a coffee shop, room service and a spa, and an airport shuttle. I sent 3 emails confirming my flight arrival time but received no response and there was no shuttle waiting when I arrived. What should have been a 30 minute shuttle ride from airport to hotel turned into a 3 hour trip to the wrong hotel before finally getting to the correct hotel. there were no restaurants on the property and no room service. When I asked about dinner I was directed to a restaurant 500 metres down a very busy road with no footpath. If you want to use the spa facilities you need to give them at least one hour notice so they can call someone in as it’s not open all the time. The rooms were clean and tidy but very old. I had a leak in my bathroom. They sent someone to dry the floor but not fix the leak. The lock on my room door jammed and someone had to come and let me in my room and then repair the lock. Definitely not the 4 star hotel they advertised!

Staff was friendly and helpful. Nice pool. Spa was clean and worth a visit. Quaint and delicious food in restaurant next door. Breakfast buffet was good.

It was a great place to stay with my family, would definitely go back.

I stayed in the deluxe double room. Room was very spacious with a balcony. Bed was comfortable but the room was just bare and un-inviting. Definitely will make you want to be out as much as possible lol. Bathroom was also roomy but infested with loads of little flies ( I think the lights attracted them but still had a few even when lights were off). As I was just staying 2nights, I didn’t bother to complaint and I cleaned with water every time I had to use the bath or wash basin. Breakfast was a little disappointing. Options were very limited and not particularly great. Reception area was quite small but had outdoor tables ( like a cafe style) so you can sit out on the street and enjoy the traffic. I had a trip booked through the hotel cancelled at last minute and was only informed at midnight. This could have ruin my trip as it was one of the main tour on my bucket list but I was able to reorganise the same trip myself in the morning so in my opinion, they didn’t go that extra mile for their guests. The staff were more interested in the trip advisor review than help with advise on what to do and see in 2 days in Hoi An. If looking for luxury, then keep looking. If looking for a place to just spend the night after a tour, then this will do. It’s definitely not a 4 star but a clean comfortable 3 star hotel. There is room to improve the decor and inject a bit of life into the hotel to give it a bit of character. Will I stay again? Definitely not.

I stayed in the deluxe double room. Room was very spacious with a balcony. Bed was comfortable but the room was just bare and un-inviting. Definitely will make you want to be out as much as possible lol.Bathroom was also roomy but infested with loads of little flies ( I think the lights attracted them but still had a few even when lights were off). As I was just staying 2nights, I didn’t bother to complaint and I cleaned with water every time I had to use the bath or wash basin.Breakfast was a little disappointing. Options were very limited and not particularly great.Reception area was quite small but had outdoor tables ( like a cafe style) so you can sit out on the street and enjoy the traffic.I had a trip booked through the hotel cancelled at last minute and was only informed at midnight. This could have ruin my trip as it was one of the main tour on my bucket list but I was able to reorganise the same trip myself in the morning so in my opinion, they didn’t go that extra mile for their guests.The staff were more interested in the trip advisor review than help with advise on what to do and see in 2 days in Hoi An.If looking for luxury, then keep looking. If looking for a place to just spend the night after a tour, then this will do. It’s definitely not a 4 star but a clean comfortable 3 star hotel. There is room to improve the decor and inject a bit of life into the hotel to give it a bit of character.Will I stay again? Definitely not.

The staff was very helpful and were willing to change room assignments so we could all be together and views of the river. The only negative was how hot the rooms would get when the key card was removed while leaving the room for a while. Food and service was excellent.

Nice hotel. Free shuttle to Hoi An center. Staff is great.