Ladies at check in were very helpful, they even replaced the remote for the TV which was not working when we got into the room. Room itself did not appear to be well vacuumed as one of my dogs kept finding stuff on the floor to try to eat. The area behind the toilet was not clean, silicone areas (at the seams, and the joint between the tub and granite) in the shower had mold. Couch needs repaired, there were sections split at the seams or frayed material. Carpet at the door entry to the room is coming loose/frayed. All of that was not a deal-breaker as the price was reasonable for the night, however in the morning as I’m taking the dogs to go outside one of the other rooms on our hallway had a guest that was smoking/vaping marijuana/THC causing the hallway to smell enough to make me nauseous. When my husband spoke to the front desk the man behind the counter’s only response was to state that weed is legal in New Mexico and that he could maybe attempt to try to figure out who it was but nothing really he could do about it. My husband pointed out again that it was a non-smoking hotel with little response from the front desk. An apology, or some sort of acknowledgment would have been nice.

Nicely decorated room. very comfortable bed. Clean and comfortable. Couldn’t find any butter to put on my waffle at breakfast.

Easy access from I40. Checkin staff made a mistake on my reservation and corrected their mistake but it took time. Hotel is worn. Needs a facelift. Room was clean, elevators and common areas not so clean.

From check in to check out we had no issues.

Comfortable beds! Nice shower. Clean

the receptionist was not friendly and acted rude with no smile at all. Of the 11 different hotels my wife and I stayed in over 12 days; this hotel had the worst staff; not helpful and rude.

Reminds me of hotels in reno. Average and comfortable. Good value.

The room was full of bed bugs and when we shared it whit the staff their reply was “OK, we will see it later”. The worst hotel I have ever stay