Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Fantastic stay, room was perfect, with everything you could possibly need and very spacious. Nice restaurant/ bar area.

was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later

The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.

The room was the best we stayed in. The restaurant had good food. Just understaffed

Very comfortable facility and rooms with a restaurant option for supper.

The bed was very comfy. But stairs very steep to 3rd floor and shower very small. Would have been nice to have a cloth floor mat- not a cheap paper floor mat. I liked the cozy room up in the eves of the 3rd floor.

Shower not very big. Nobody at reception to check out, just to leave room key at desk. breakfast in separate hotel.

Quiet, clean hotel near the Nairn Golf Club and city center

Rather cramped.Toilet roll holder falling off the wall. In an extension room, door lock not secure….Clubhouse had been a highly rated hotel but sadly past it’s prime… told it is for sale . Let’s hope someone buys it and gives it TLC……

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.

We had a lovely large room #12 with 2 sofas and a king bed and large tv. Made for good room time after walking down to dinner on the seashore

All that we needed for a 1 night stay.

A very good hotel. It is situated in a good place. Staff are very friendly

Yes everything was good . No problems at all .

Loved my stay at the clubhouse. Looking forward to my next stay

Great service and very clean room very spacious

Amazing hotel, staff very kind and willing to help. The restaurant food was wonderful and had a variety of choice as well. Hotel room and facilities were very clean. Overall a great stay.

Staff who were there, very friendly and helpful. Unfortunately breakfast was not available any morning and dinner was not available on two evenings due to staff shortages.However on the nights we had meals, the food was excellent and portion size good. We were told we should have been notified by Expedia when booking that breakfast was not available at this hotel, but no message was ever received.Had we known breakfast was not available on site, we would not have made the booking as this is part of the holiday experience.

Disappointed to arrive and find kitchen had been shut all day. If this was known then I would have stayed elsewhere. Rooms were fine and spacious.

Disappointed to arrive and find kitchen had been shut all day. If this was known then I would have stayed elsewhere. Rooms were fine and spacious.

The room was newly refurbished and comfortable especially the bed. The en-suite was clean but rough around the edges. The finish was poor and the seal on the shower side was broken. The restaurant was nice and the food was good. They catered for gluten free reasonably well. We had to go to the sister hotel down the road for breakfast. We were the only ones there, but the breakfast was nicely cooked to order. Parking was easy and near to the room for carrying luggage.

The room was newly refurbished and comfortable especially the bed. The en-suite was clean but rough around the edges. The finish was poor and the seal on the shower side was broken.The restaurant was nice and the food was good. They catered for gluten free reasonably well. We had to go to the sister hotel down the road for breakfast. We were the only ones there, but the breakfast was nicely cooked to order. Parking was easy and near to the room for carrying luggage.

Huge room, very modern and looked brand new

Currently they do not offer breakfast on the property but at amother hotel close by. Clean modern, off road parking excellent shower

Overall my son and I had a pleasant stay, unfortunately the chef was unavailable so we didn’t have a full experience. Having said that we do intend a return visit

Overall my son and I had a pleasant stay, unfortunately the chef was unavailable so we didn’t have a full experience. Having said that we do intend a return visit

Stayed here a few years ago and it was a lot better. Standards aren’t as high now. Still an ok stay.

Stayed here a few years ago and it was a lot better. Standards aren’t as high now. Still an ok stay.

Everything about mystaywasexcellent from the massive bed to the 42inch t on the wall. Couldn’t fault it.

Very pleasant overnight stay. Comp upgrade to annex double. Clean, tidy and well equipped room and en suite