Amazing location, friendly staff, room was great and the bar area was lovely. Only thing I would say is the rooms were very hot and we couldn’t find a way of changing the temperature

Not sure why I was put into an accessible room - meant that there was no surface space for toiletries and the sink was very low and I am only 5ft 4. The pillows were extremely thick and hard and the room was boiling hot, couldn't work the in room aircon/fan. The bathroom sink was dirty with brown stains. Disposal cups and drinks stirrers as opposed to china cups and metal spoons. Seems very un eco-friendly. Good location to the trainstation

Welcoming staff, efficient checkin. Room was nice if a little lacklustre- the plain white textured walls felt a bit dreary. No mugs only paper cups which was a shame. I had a double which was actually two twins next to each other and i did sink into the middle dip a bit but generally a comfy bed. Double window system blocked out noise very well even though on a busy street opposite train station.

We stayed at Motel One Edinburgh and unfortunately had an unpleasant experience with theft. Two pairs of shoes were stolen from our room, and although we reported it immediately, we received no support or compensation from the hotel. The front desk staff were very friendly and accommodating. The issue was with management, who promised follow-up but never reached out or offered any solution. We understand that theft can happen, but we expected better follow-up from management to look after their guests in such situations. Overall, we definitely do not recommend this hotel.

Perfect location! A stone throw away from shopping and just walk over the bridge to Old Town. 4 minutes walk to the buses that go directly to the airport. Friendly and welcoming staff! Due to early arrival they accommodated us with a room already upon our arrival in the morning. Reception staff made us feel welcome and through the hotel we experienced everyone being happy and friendly. The room was clean and had comfortable beds. The view from the breakfast and bar area was overlooking The Balmoral and the Old Town, which was beautiful as we sat in a window nook. Beside all the beautiful locations across the Old Town, take a 10-15 min stroll to Calton Hill before sunset where you have a beautiful view of the Highlands and Edinburgh. Highly recommend the hotel as it was near everything and had a good price compared to other hotels in the area.

Always welcoming, clean, quiet, all fine

Excellent location, modern bar ( service not good) , room adequate, right on Princes Street, ok for short stays!!

Quality hotel in a great location. Decent sized room with good amenities at hotel. Continental breakfast (although not included) was very good and convenient. Excellent bartenders and cocktails, as well as great views from the lounge!