Enjoyed our stay

A beautiful resort located just four hours from Bangalore, The Serai left us thoroughly impressed with its stunning gardens and remarkable architecture, showcasing a perfect blend of stone and wood. Our courtyard room offered a spectacular view of the Nilgiris from its deck, adding to the serene ambiance. The staff were exceptionally friendly and accommodating, with special mentions to Rateesh, Navas, and Arun for their outstanding service. For those seeking a quick, quiet, and serene getaway, The Serai is an ideal choice. While the resort offers a variety of activities, we found that the jungle safari didn't quite measure up to others we have experienced around the world. However, the overall experience at The Serai more than made up for it. Thank you folks at The Serai, for making it a memorable 2 night stay for us!

Wonderful property where you enjoy nature, quietness and wonderful food. Very boutique, elegant and a must-stay place. Location is also great as almost inside the natural park. Thank you

Bandipur was excellent though the approach road can be improved - but that is the matter for the state. My brother's AC conked off and it took some time to respond to it. But overall a great place just like Serai KAbini river. We were lucky to see a tiger on the safari.

Very bad accommodation.

The service is bad and the staff are extremely rude. Information provided is incorrect and attitude is unacceptable. Especially the front office reception.

We stayed at the Log hut for 1 night on 31st May. The room was pretty run down and the bathroom had a strange smell throughout our stay. We mainly stayed in Bandipur for the safaris and the 2 safaris we went on, we saw only elephants. No movement of tigers unfortunately. Ofcourse it’s all luck. The bf spread was ok. I would’ve typically given the room 2 stars but gave 1 extra star for the service provided. The staff were prompt if we asked anything. Service at restaurant was also really good.

It is easy to get lost here (literally and figuratively) as you're in middle of the great wilderness with pretty poor cellular connectivity, hence always better to carry a book. (A loaded iPad if you don't read.) The above two applies only if you don't walk and explore the forest you choose to be in. Great place for families coz kids have more than enough area to run around and explore. Spacious rooms (and bathrooms) mean they can continue running around indoor as well. Pros: Location. This is quite a dichotomy coz there's actually nothing to do in or around the property other than to immerse in the forest. Cons: If you are like me, you would have wished for the restaurant rates to be a bit more tame. Or for a Zomato/Swiggy delivery.