Walking distance to airport

35 degrees near the bathrooms and less than 20 degrees in the room.

The cost is ridiculously high, over $400 AUD for 8 hours. A 20cm step down from the bathroom into the room is extremely dangerous.

We had a 10 hour overnight layover in Terminal 2, so this was the best and about the only option with a private bed/room and shower. You definitely pay a premium for the convenience with the hourly packages available. We read several reviews about the great service received, to which we regrettably did not experience at check in or during our stay. The staff at the front counter had a cold and unhospitable demeanor, we had to wait about a minute to get acknowledged upon arrival and did not feel welcomed. We were promptly told our checkout time to the minute, while the staff waited impatiently as we debated whether we wanted to add on an extra hour for $25. Granted it was close to midnight, but a smile and a warm greeting would go a long ways for guests on long journies in transit. The room was clean and comfortable with essential amenities provided, but beware of extra noise as we had bear with nearby rooms being cleaned and vacuumed with the constant quick turnovers at this hotel. The food selection and quality of the included breakfast at the Ambassador Lounge was poor. We were disappointed with this overall unpleasant experience and note to self to look elsewhere for a restful sleep and premium lounge on future transits through Changi.

Couldn't enter property after leaving security

A terrible tiny little room with worn furniture . I know it was a transit hotel but really overpriced and very very ordinary.

Good

Convenient location. Staff was very helpful