Stop using staffing due to covid as an excuse for not having regularly cleaned rooms. Even just fresh towels or the bed made. You can’t keep using that as an excuse, it is a bad look.

Great

It was good but didnt like that breakfast ends so early. We got down at 8, amongst other guests, and most of the food was gone. They refilled some of it but not much. The coffee was not good. The parking fee was not known till we arrived and dont understand why there would be one

Nice hotel and very convenient to the freeway. Sparkling clean.

The room was comfortable and well designed.

Good customer service and rooms were well cleaned

I formerly lived in DTC for 10 years and regularly stay at hotels in that area when I'm back in town visiting friends/family. This was my first time at the Fairfield, and I was impressed with the modern room decor, how clean and organized the front lobby was, and how personable and friendly the staff were. It was faultless and I really felt treated. Thank you - will stay again!

Good enough

My reservation was cancelled, and I was sent to another hotel. Marriott paid for my stay at another hotel, however, Marriott ended up charging me anyway, so now I have to get my money back for charging me even though they told me they wouldn't, and I didn't stay at that hotel. I was looking forward to staying at the hotel. I only stay at Marriott hotels, and they put me up at a Hilton.

I would have gave 5 stars the the front desk person was not hospitable and refused to do anything about others parking in the lot leaving no spaces for guests. Wouldn’t have been that big of deal if they don’t pre charge you $10 a day to park and there are no spaces to park in.

Very clean, looked brand new, delicious breakfast! Nothing to complain about!

Super clean. Doors don’t block hallway noise very well, but it’s mostly business people so not too loud. Incredibly helpful staff.

Easy check-in, clean rooms, $10 charge for parking in a very small parking lot. Close to interstate, so constant traffic noise. Convenient location for our stay.

Clean rooms, nice area.

Great location, staff was friendly and accommodating. Highly recommend.

Very clean and quiet. Room was very nice

Great hotel, Great staff and Great location

good location, clean, staff friendly and accommodating. Our only complaint was a very noisy upstairs guest that was dancing all night over our heads.

I was glad to stay in a room that is updated, clean and in proper repair.

Very clean and updated room with an excellent bathroom and shower for a very reasonable price. The staff were extremely nice and were willing to work with me when my trip was cut short.

The 10.00 a day for parking was most annoying. Why do the customers have to pay extra if the hotel cannot police their own parking lot of unauthorized cars

None

The ladies at the front desk were amazing. They were so helpful and one even lent us her personal charging cord since ours wasn't working. She went above and beyond. The room could have been cleaner. A fork was on the floor and a really long hair in the sheets. Otherwise it was great.

Is nice

Good place to stay easy to get to places

Terrible customer service. We live over 6 hours away. Called just over halfway there to inquire about a pack and play. We were told they had overbooked by 3 rooms and would get back to us in 15 minutes. Didn’t hear back from them until we were in their parking lot in which they told us we unfortunately did not have a room. Front desk person was extremely rude and unhelpful. Not willing to let us speak to a manager. When we finally did the manager told us they knew over a week ago they were booked and that this had happened the day before as well. When I asked why they weren’t watching it more closely if it was already an issue all I got was excuses. She said at least they had contacted me to let me know, in which I corrected her and said no I had contacted them and then it took over 3 hours for them to figure out whether or not I had a room. I asked why they weren’t letting people know until 7:30 at night. They did not do anything to help make this right or help get us a room. We were stuck in limbo over 6 hours from home with 2 small children on a holiday weekend.

Very dissapointed in the facility. The sofa sleeper was filthy. Could not use it. Could hear the person sleeping in the next room and lots of noise from outside too

Location is great. Amazing dining options close by and right by the highway. Very clean, housekeepers were great.

Very nice staff

Lovely room, cleanliness a plus. Comfortable bed. Great viewing options, free Showtime library, able to login to Netflix, nice selection of cable TV channels. Overall highly recommend this property.

There was no one at the front desk when we arrived. The AC unit in our room was not working properly. It started out the night chirping and by the morning was making loud rumbling sounds. It made sleep difficult.

Very clean updated room, comfy bed and friendly staff!