Asakusa on the whole was disappointing due to the mass commercialism. Apart from the temple there isn’t much apart from mainly tacky shops and mediocre/poor restaurants. Bars on hoppy street aren’t great and all require cover charges. Would give it a miss on your itinerary.

I have been to Japan several times and the Asakusa area where this hotel is located is my favorite. The location is perfect, the service excellent and the rooms are clean. I would definitely stay in that hotel again if the opportunity presented itself.

Very over priced and an enormous disappointment to our Japanese trip. This was the final night of our stay. Given the price (nearly £400 for one night), we expected something special. The hotel was extremely basic. Breakfast was tasteless. There was nothing stylish or luxurious about this place. Almost like a youth hostel. Tacky decorations. Had an initial problem with the air conditioning making a terrible noise - but this was fixed. On a busy road - but a very long walk from metro stations. Not in an interesting area at all and need to walk to be in the main Asakusa district.

This hotel has a lot of misused potential. The area is superb and is very practical if you want to see the Tokyo Skytree and explore Asakusa. Other than that it sits in a nice position if you'd like to explore Tokyo. Misused potential includes: - Not having a washing and drying machine for clothes (most japanese hotels and capsule hotels include this). And to this price-point I believe it's a necessity. - Bathroom slippers should be provided, which was not. - They do not ship forgotten items (not that it was needed, but nice to have if you forget something dear) - The aircondition is set to a minimum at 23°celcius or (73 degree fahrenheit). Which is to high considering it was like 34 degree (93) outside heating up the room. Other than the above forementioned, the staff was friendly and the breakfast (the japanese style, because you can choose) was delicious. Don't pick the western breakfast!

A great blend of modern and traditional decor; rooms were good sized, especially by Tokyo standards and a big plus was the outdoor bath and terrace as part of the room; you can select from a wide range of Western and Japanese breakfast choices that were prepared very well; staff was very warm and helpful - our flight was delayed because of the typhoon and we were able to extend our stay without changing rooms. Short walk to Asakusa station and lots of service (restaurants, convenience stores, shops) nearby - there’s a great matcha place, Hatoya, across the road. Will definitely stay again!

Lovely

The service was below expectations and the check in set the tone. We were given one card key and when we asked for another the receptionist stated we were only allowed one. I questioned this policy as a different receptionist had just asked another guest how many keys they wanted. The receiptionist claimed that because we were staying only one night we were only allowed one key, but she would make an exception. Also, a job interview was being conducted in the lobby, which seemed inappropriate for the sake of the interviewee's privacy. Other things that were off were in the room, dust on the windowsill and around the tv, stains on the tatami mat, cheap in room safe, no way to make coffee/tea despite a hot water kettle in the room (we were told to come downstairs for them) and wallpaper coming off at the seams. That being said overall the room was not bad and outside bath unique, but would have been better if it somehow had a view. However, the final thing that contributed to a negative experience was the receptionist at checkout, she was terse and preoccupied. I observed similar interactions with other guests checking out. Omotenashi was lacking at this hotel. For a ryokan style hotel, the service and attention to details does not support that concept or rate. Ironically, in the job interview, the interviewer stated to the candidate how this hotel is a high end hotel charging at least 20,000 yen per room. On a final note, we didn't receive any of the VIP Access benefits.

Wins in all aspects specially the location