We liked the location was in the middle of everything and made for cheap Ubers to old San Juan and condado and La Placita. We felt the hotel was very modern and the room size was nice. However, there were some inconsistencies with the cleaning and we had a minor issue with the AC. Overall we enjoyed our stay and would recommend.

Liked the room-had a suite with separate bedroom and kitchenette. Balcony. Liked location; 10-15 minute walk to old San Juan and the beach. Shuttle to old San Juan available. Hot tub on top deck with 360 degree view. I would stay here again!

N/A

The place didnt look like the pictures

Location at the first look seems to be unsafe because of the big not good, maintained garage in front of the hotel but it is safe. The Restaurante was close. very friendly service people and clean room.

Clean, apartment had so many amenities. Loved it! Close to everything

I really loved the property, the staff was so kind, and the terrace view was so cute! Uber drives from hotel were so affordable, but if you don’t mind walking, the walk into old San Juan is not bad at all!

Close to where I need to be

Generally，not like I expected.

Great

Had a great time n the 24hr rooftop is amazing

We so appreciated the kindness of the staff, Joel,Joy, Viviana, & and really everyone was so kind!

Great staff

I really like the property, it was the perfect place to stay!

Great stay definitely will stay again!!!

Had free shuttle too Old San Juan, large apartment (about 500 sq ft), friendly helpful staff. Only problem someone was breaking tiles for flooring nearby at 4:30 am.

It is close to old San Juan and has a shuttle to and from.

It was a beautiful suit But no one check of the room is clean or not I ask for towels nothing happen I ask to take the garage nothing happen

Good

Everyone is so nice. And courteous. Great location.

The price was right however you get what you pay for. We stayed 5 nights and no housekeeping was ever in our room except to check on a leaking wall after rain. The carpet was a soggy mess but no attempt to clean up was made. We tried to get the shuttle into town a couple of times but either there was no one to drive it or it was gone. We enjoyed walking however some times that shuttle would have been nice. People at the front desk were generally helpful - some more than others. Breakfast was abysmal although I appreciated the coffee machine. Hotel is a bit out of the way.

This place was amazingly comfortable and the staff was very accommodating and friendly. I wouldn’t recommend the breakfast but Tostados is right around the corner and is amazing.

This hotel is located in a very unpleasant community. When the taxi driver dropped off my friend and I from the airport we were honestly hesistant to get off the van. There’s tagging right in front of the hotel, abandoned buildings and cleanliness in the area is very poor. The view to our balcony were tagged buildings and trash. I was honestly very, very disappointed especially since it’s not cheap. First of all, there was no phone in the room, only one mirror in the bathroom but unfortunately the power outlet didn’t work so it was hard to do our hair. If we had to call the front desk we had to use our personal phone. Also, the room only gets cleaned every other day. Not enough staff. The water pressure is not the greatest since its affected by the cruise ships according to staff. The cleanliness in the bathroom was very poor, noticing mold and bacteria which I think is unacceptable. Water bottles are not provided as courtesy to guests but instead sold for $2 each. Prior to assigning guests to a room, each room should be inspected throughly. The couch cushions looked dirty and when we sat down the cushions came forward. I also noticed sections of the laminate flooring coming off. I honestly do not recommend this hotel. Do your research prior and please stay somewhere else. Administration really needs to work on improvising the hotel in every aspect.

super walkable location. We had a car for the first 24 hours and then none for 3 days

The hotel was nice overall. Mgmt and staff need to improve to make the experience better for guests. The hotel is not situated in a great neighborhood but is within walking distance of old San Juan. There is nothing close or convenient in terms of restaurants, convenient store etc. to walk to. No free TV you need to use your own accounts. Parking can be hit or miss depending on time of day. Rooms are comfortable but be sure and ask or place sign for housekeeping - will not happen otherwise. Breakfast is OK. Hot water is hit or miss depending on time of day - heated by solar panels.

The pictures were deceiving. The lobby was the nicest part about this place. We stayed 4 days- not once did anyone come clean, or give new sheets or towels. The walls need to be redone. The stick on floors need to be replaced- badly. Almost every night the wayer was cold and the water pressure was barely there. This morning the water came out very cold and the water was dripping out. Not a way to end the trip. Also the faucet/shower head was spraying out wasting water. The entire time we did not know, nor were we told the hotel had a shuttle. Each day we paid for an Uber to get to Old San Juan and the day before we left we saw the shuttle downstown and the guy driving recognized us. We stated we did not know they would shuttle us- he gave us the shuttle phone number and told us to call and he would pick us up. We called when ready to be told the driver did not have the phone and they had no way to contact him to pick us up. We walked back to see the shuttle driver sitting there pretending he just got there. The Wi-Fi was horrible; it kept kicking us off during movies.

Great location just outside Old San Juan and a quick drive/Uber ride to Cordado and Ocean Park. Our family of 3 stayed in the penthouse with a view of the Bahia de San Juan. We had a comfortable bed with soft sheets and our daughter had her choice between a twin day bead or double pull-out sofa. There was a kitchen with all the basics we needed (minus paper towels) and comfortable bathroom with separate tub. The staff was extremely friendly and helpful. We'd stay here again!

Was a good hotel just the food they serve to us as breakfast was expired besides that it was good place

Great property

Appreciate the hospitality

Great size rooms, modern, a bit pricey and no towel refreshes or quality breakfast plus overpriced on-site restaurant but friendly staff and excellent suite.

Parking was not an issue. Lobby smelled bleach all the time. Our room was spacious ay#9. Bedroom lights was half on and half out, need a fix. Free breakfast was fresh for half items and half are not with very limited items. Not many eaters. There’s free laundry diy which is great although the laundry area is not maintained well. There’s no recycling if you’re trying to be eco conscious. Staffs are friendly but most have no knowledge of tourist attractions. There was staff to check us in at midnight but no staff to check us out around 8am ish with a 10 minute wait, so we just left the room keys on counter and left. The location is 20 minutes walk to Old San Juan that saved us from the hassle of driving and parking. Overall we feel it’s a good place to stay.