The lock on the door needs fixing! I had to commit a borderline burglary to get in the room! Other than that it was cool!

A friend and I stayed during a woman's conference. We enjoyed the location and found the room to be much more than adequate. Yes, there is popcorn ceilings and a few things that could be updated, but it was built in 1913, and we found our room to be comfortable, clean, and would definitely stay there again. There was a refrigerator, microwave, and Keurig machine and the rooms were very spacious. No funny smells, a confortable bed, ac, and overall a great place.

Great location friendly staff needs help with housekeeping

Nice stay. Older hotel but that adds to character. Very helpful front desk staff

Location is great and rooms are good. Service on the other hand was absent. When the room Keurig didn’t work, we went to the front desk and asked for a replacement or have it fixed. We received a cold and shrugged shoulders response saying there is nothing they could do.

Great location. Good price. Free parking. Deserted eerie feeling. Bar and restaurant closed. Pool closed.

The hotel was nice for a quick one night stay (post football game). Though the mattresses were thin (felt the springs) and bouncy (felt every movement). There was also a party at the end of the block that went on loudly till after midnight (music, dancing, lights).

I would have loved to have seen this property in its hey day. It’s lovely now but I’m sure it was magnificent back in the day. Very regal. When they say dog friendly they mean it. They don’t just tolerate them. They love them. The pet fee was only $20 per pet per stay. Can’t beat that anywhere. The staff was super friendly. You’re within walking distance of literally everything downtown. Adjacent to the lobby is an abandoned bar very reminiscent of The Shining if you’re in town for the ghost tours and appreciate that sort of thing. Lots of free parking right beside the hotel. We thoroughly enjoyed our stay. Clearly it has a great reputation. My friend is an occupational therapist and they stay there for their convention. The Campbell University football team was there when we were. Music from the era plays throughout the hotel adding to the ambience. We thoroughly enjoyed our stay.

Overall it was clean, comfortable bed, nice staff, etc.. The amenities were lacking and several public items like ice machine etc were out of order. No place to eat on sight but very good places to eat within walking distance.

Good enough for one night, room could use a renovation

Water not hot and tube would not drain about 8 inches water out.

The hotel was perfectly clean, but was dated. If the bar and restaurant could be opened, this would be a real boost to the place, also. But the property is beautiful, the building is really historical in nature. The management was very friendly and helpful. I would definitely stay here again for a very comfortable night's sleep.

Enjoyed our stay in the Lynchburg Grand. The hotel gets some not so great reviews but after staying there I don’t know why. It was clean and it was nice to be able to walk to restaurants in downtown Lynchburg. Cute mountain town, too bad there’s not more going on there. I thought the random pianos scattered around for anyone to play was a really cool touch.

Customer service was absolutely amazing. They went above and beyond for us. I'll always use them when I need to stay in Lynchburg.

Good vibes through and through. Tell em Elvis sent ya

A staff

The location of the hotel and the size of the room and bathroom were great! The hotel needs to be renovated. Our room was very clean.

Awesome sayce

Very respectful and tidy staff. I will be recommending this to friends who visit the area. Glass house and water dog area is great for the kids

Hotel is very dated. One working elevator and it just seems like the bare minimum is being done to upkeep the hotel.

Its a beautiful hotel just needs modern TLC and get rid of those noisy wall HVAC's and refrigerators, the carpet needs replacing I dont think the pool was open. The beds were comfortable!!! Lots of great pillows!! The ballrooms need air/ fan supply air was stuffy with everyone inside but staff were excellent and its in a clean beautiful city. Very nice and Ill stay there again for sure

Beautiful entryway!

It’s ok, not worth the price

Found a spider in the bed, the telephone in room 521 does not work, the only thing that look as if it had been touched was the bedding, sink in bathroom was not cleaned, requested for a room change. Receive room change 322 that room was a little better than previous room. Ac unit hasn’t been touched in a while you can see dust in it, the bathroom counter was dirty, the hotel itself has a weird smell, outdated conditions, I’ve stayed in motels that were cleaner than this hotel, this hotel really has gone down. Hotel could use some major upgrades and new housekeeping. Rooms seems they hadn’t been stayed in pre COVID and hasn’t been touched.

This is not a 3 star hotel that is advertised. It’s outdated and appears to not have a renovation since the 80’s. Everything is old, outdated and the ice maker did not work. There is no restaurant, the room has so outdated it was terrible. The mattress was from Motel 8. This hotel needs to close until someone buys it and does a total refit. The pool looks like it hasn’t been used for 30 years. Everything looks like it hasn’t been used for 30 to 40 years. It’s a hotel I feel like I’ve been back in time. It’s almost scary. They need to lose 3 star immediately. And go to a 1 star.

Hotel needs a serious update. Popcorn ceiling and bathroom outdated. Can tell back in the day the hotel used to be grand and beautiful. One working elevator the entire time we was there. Furniture in the room was old and the mini fridge barely worked.

Great checkin and stagf

Great location, free parking in parking deck right next door, was able to check in hours early as hotel was not busy at all. You can picture this hotel in its heyday but has definitely seen better times. Staff was friendly. Comfortable walk all over the business district and to the river walk and various restaurants. Downside: its like a ghost town. Restaurant is closed. Pool is closed. No food options. Vending machines that only sometimes worked for us. Ice machine not working on our floor. I never saw anyone other hotel guests! Overall, we will stay again. Its in a prime location for a great price. Affordability and convenience mean the most to me. And checking in at noon was amazing. My teen thought that it gave creepy abandoned hotel vibes that he is into ...especially in the dark wood elevators and the old era music playing as we walked around with no other guest in sight lol.

Outdated, slow drains, small, low toilets, no convience

Service was great. Friendly staff. However, we had to switch rooms because the air conditioning did not work and the room we moved to had the same problem. It blew out cold air, but it was an awful, loud noise that made it difficult to sleep.

Very enjoyable stay

Decent place