A traditional touring hotel not too far from the town centre and well placed to visit the magnificent gardens on the hill

One of the best hotels I ever stayed in! This hotel may not have the most modern rooms, the biggest balconies or the greatest views of the area, but the staff, the service and the food is absolutely outstanding. You are treated as a personal guest of the family, very warm and accommodating. The hotel itself is kept to a very high standard. The style is a bit out of date, but classy and comfortable in its own way. Spotless and clean all over the place. Breakfast is really good. You can ask for special coffee like cappuccino og egg-dishes at no extras. Really nice garden with several places to relax on comfy sunbeds - in the shade or in the sun. The swimming pool adds extra value on sunny days, and when it rains the indoor pool is just as nice and with a good size. The hotel is located a nice stroll from the city center, and very close to the Gardens of Trauttmansdorff Castle. We will definitely come again. I recommend this hotel for everyone that favors personal service in a family-like atmosphere.

The Internet is not very good, it's in a remote place. But the facilities are very nice and the host is very friendly. There is also a free parking lot.

We had an excellent italian dinner, celebrating our 9th anniversary. Most pleasing. Great pool and garden. Our cat liked the room.

Nice place with great private parking. Good wifi speed. Really nice indoor saunas and pool. But the staffs friendliness is the main thing I would take from this visit.

Very friendly and accommodating staff, generous breakfast and exceptional service.

Hotel Juliane is a beautiful hotel up in the hills within walking distance of town and the gardens. The staff is so friendly!

Excellent location, clean modern rooms, average breakfast. Very helpful staff and friendly service

The half pension dinner that we ate for four evenings was as good as any we have eated for the price, only 20 euros. the outdoor and indoor pools were in immaculate condition and large enough for a good swim. The staff was very helpful and responded quickly to any request with good humour. The only drawback to our room was the lack of air-conditioning or a fan which would be useful during hot nights.

I thought the room was nice except for it was above the kitchen, so there was a lot of noise. I thought the staff was not friendly, especially check out day. I thought charges such as to use the sauna for 16 euros was ridiculous and should not have been an extra charge. I did not like the heavy hotel keys or the feeling of not being able to leave the premise at any time or return at any time (night) this was not kosher to me. If I had a guest for a few hours the hotel staff were not friendly, and even said mean things to my friend, even though this friend did not stay over. The location was quaint, but if you did not know the area it may be hard to find, but it was a short walk to Merano and other attractions. Overall the breakfast was nice, my room was clean, but only one chocolate on my pillow the first night. Even though this a small touch (detail), it is a four star hotel, and should be an everyday thing. Especially becuase as an American getting an Italian chocolate is a treat! I thought the drinks in the fridge were overpriced as well. I will not be going back to this hotel. I will find a nice hotel that I will have more freedom to come and go as I please, as well as a friendlier staff, as well as not try to nickel and dime me for everything. Maybe Hotel Therme where I stayed the time before last. I better hotel, and well worth the extra money, where you can come and go as you please, have guests, and the hotel staff were friendlier.

Aftern we found Hotel Juliane and the across the street parking, we grabbed our luggage and headed over to check in. My wife and i are in our mid 30's and from the moment we walked in we felt out of place. Most of the guests seemed somewhat long term and older. That being said the staff was very helpful and courteous. The room was clean and had decent view of the mountains around town. We didn't spend much time at the hotel but it seems a nice place if you'd like some peace and quiet. If you want to be downtown keep looking. Hotel needs a little TLC but if you want quiet, clean and good service, this is the place. If you want modern, convenient or easy to find, move on.

Hotel Juliane lies in a residential area about 20 min on foot from downtown Merano. Most of the clientele are German of a certain age who take the half-board option and eat in the hotel. However, during our stay we saw a number of younger couples with childen on a bed and breakfast basis. I can highly recommend this hotel for anyone who wants to spent a few peaceful, restful days in this tranquil environment. The room we stayed in had all necessary comforts and was both clean and well-kept. The breakfast buffet was very enticing and it was possible to order a cooked breakfast as well. The hotel has plenty of other facilities, two swimming pools, sauna and spa, although we did not make use of them. It also has a bar and provides information on all the neighbourhood activities. There is a large car park that is closed at night (after 21.00). The hotel is somewhat on the expensive side for Italy but Merano is an expensive region with heavy demand for good hotel rooms. We enjoyed our stay and would go back again.

The staff is friendly, room is clean, nicely renovated bathroom, bedroom is a little old-fashioned. Spa area is tiny. Food is delicious and very fairly priced.

I booked this place based on its solid customer rating. When I arrived I thought it looked old and ugly, I was tired and not all that impressed. How wrong I was. The rooms are very clean, not a spot anywhere in the bathroom. The staff were incredibly professional and moved with the style and finesse of a top flight hotel. The food was sensational - I NEVER eat at hotel restaurants but got in at 8pm and was tired so I did this time. It was so good I had to eat there again the next night. The terrace is packed with guests and it is charming on a summer evening. They had a capable pianist to add atmosphere. I was alone a business trip but reading a book there was very relaxing indeed. Maybe the only issue the weather was very hot and my room had no air-con. That is being picky. I have been on the road for weeks and this is the best hotel I have stayed. It is italian flair and German efficiency. It was a memorable stay that vastly exceeded my expectations.

Our navigation system had a little trouble finding the hotel but once there, everything was perfect. The staff was excellent, going above and beyond to make us feel comfortable. Don't miss dinner. Probably the best overall meal we had on vacation from service to selection to the outstanding quality of the food. The value was great as well.