We stayed at the hotel 2 night and in that time we didn't any have water at all in the room. We commented the situation twice to the receptionist, the first night at arrival and again in the morning without any solution. In the evening after an all day out , we complained about no water to the owner who was really rude to us and told us that we could leave the room straight away and he could returned the money back, It was 23 hours at night. He didn't apologized or give much solution that to leave the hotel ...

We stayed at the hotel 2 night and in that time we didnt any have water at all in the room. We commented the situation twice to the receptionist, the first night at arrival and again in the morning without any solution. In the evening after an all day out , we complained about no water to the owner who was really rude to us and told us that we could leave the room straight away and he could returned the money back, It was 23 hours at night. He didnt apologized or give much solution that to leave the hotel ...

The hotel is cozy and comfortable. The staff is helpful and very kind.

The staff was very accomodating and provided excellent service. Lala at the front desk was very helpful and very attentuve to our needs. A very cozy place to sleep in. My only complaint is the plastic covering on the mattresses. Very noisy when you move or the person sleeping with you and makes it feel warmer.

The staff was very accomodating and provided excellent service. Lala at the front desk was very helpful and very attentuve to our needs. A very cozy place to sleep in. My only complaint is the plastic covering on the mattresses. Very noisy when you move or the person sleeping with you and makes it feel warmer.

Customer service was really good, they were very accommodating and gracious esp Maria.they offer great deals for the island tours.

Not so good. Our room was not cleaned for the whole duration of our stay. The room and bathroom had unpleasant smell. Staff though were friendly. Mr. Ramon, the owner, was kind enough to ask his son to drive us to the van terminal on our departure from the place.

There was a cockroach in our first room which was really far from the front of the inn and then my family transferred to a room closer to the front and there were moths outside the room every night when someone's wanted to leave the room we had to turn off the lights just so the moths didn't get in. The food and service was good but the overall cleanliness of it was really bad. Lots of bugs and no hot water and the wifi was bad it barely worked. The people were really nice and very helpful but overall at least for my family...we will never stay here again.

There was a cockroach in our first room which was really far from the front of the inn and then my family transferred to a room closer to the front and there were moths outside the room every night when someones wanted to leave the room we had to turn off the lights just so the moths didnt get in. The food and service was good but the overall cleanliness of it was really bad. Lots of bugs and no hot water and the wifi was bad it barely worked. The people were really nice and very helpful but overall at least for my family...we will never stay here again.

The view from the room was amazing, you can really see pretty much all the islands in the area. it was a very pleasant stay; a cosy, clean room and friendly staff. I booked a tour with the front desk, it all went very smoothly. The hotel is a 10 minute walk from the bus station and a 5 minute tricycle ride into the city centre. The facilities are clean and accessible and there's free coffee available all day long. The only complaint is WiFi, it's pretty much non existent, didn't work for me at all, neither in the room nor reception. I still recommend this hotel, I really enjoyed my stay.

The view from the room was amazing, you can really see pretty much all the islands in the area. it was a very pleasant stay; a cosy, clean room and friendly staff. I booked a tour with the front desk, it all went very smoothly. The hotel is a 10 minute walk from the bus station and a 5 minute tricycle ride into the city centre. The facilities are clean and accessible and theres free coffee available all day long. The only complaint is WiFi, its pretty much non existent, didnt work for me at all, neither in the room nor reception. I still recommend this hotel, I really enjoyed my stay.

We booked online about a month in advance, primarily for location and price. We were uninformed about the place or the unit(s) themselves. Check-in was stressful because we thought they knew we were coming, they didn't. And they had no idea of what we had reserved until the regular receptionist returned about 14:45, (when ck in was 14:00) and put us in a place high on a cliff with little room in it. We then asked about something bigger and we ended up in another room, much more accommodating. The bathroom was natural stone with tile & large. The water could be sandy or rusty at times, why? The people tried hard to accommodate us. The units are more attune to being an older cultural type of structure. We were told the owner wants to keep the facility like bamboo with thatched roof type of ambience, which is okay, maybe even great for backpackers, (which is a lot of their business). They were building more units. They do have a restaurant and they do sell tour packages but we didn't use them. They work strictly on cash which is why we chose to use other facilities. They restrict the use of a/c, electricity from 10am-4pm. One evening the electricity was out causing some stress. The only TV was in the reception area. They had some inadequate Internet WiFi near the reception area but it was weak and many people would try to use it in the evening.

We booked online about a month in advance, primarily for location and price. We were uninformed about the place or the unit(s) themselves. Check-in was stressful because we thought they knew we were coming, they didnt. And they had no idea of what we had reserved until the regular receptionist returned about 14:45, (when ck in was 14:00) and put us in a place high on a cliff with little room in it. We then asked about something bigger and we ended up in another room, much more accommodating. The bathroom was natural stone with tile & large. The water could be sandy or rusty at times, why? The people tried hard to accommodate us. The units are more attune to being an older cultural type of structure. We were told the owner wants to keep the facility like bamboo with thatched roof type of ambience, which is okay, maybe even great for backpackers, (which is a lot of their business). They were building more units. They do have a restaurant and they do sell tour packages but we didnt use them. They work strictly on cash which is why we chose to use other facilities. They restrict the use of a/c, electricity from 10am-4pm. One evening the electricity was out causing some stress. The only TV was in the reception area. They had some inadequate Internet WiFi near the reception area but it was weak and many people would try to use it in the evening.

No hot shower, super thin wall, very stuffy in room.

After facing issues with rude staffs during check-in, we finally had a dirty family room. Holes and stains on the bed sheeds. Spider web and dust everywhere. Poor quality of the furnitures. I would not advise that place at all.

Clean quiet room. Cold water shower. Bad wifi. Free morning coffee - decaf only.

Nice place. 2,5 km to city center. Wifi only in lobby. Nice view. Quite many backpackers.

Attendants are very accommodating and nice.

Very good needed a room for 5 last minute.

No hot shower, food very basic and lacking variety. Staff and manager could have been more dilegent in accommodating clients starting from hotel transfer at the PPS airport and back. Garden view of the hotel is very impressive with beautiful plants surrounding it.

Novie's is a nice, quiet place to stay that's only a 5-minute trike ride from El Nido. The property is very lush and overgrown, and the rooms feel pretty private (although the walls are pretty thin!). However, we experienced constant power outages during our stay, due to some heavy rain (though, I guess, normal for this season?). Novie's also has signs posted that they only have electricity during certain hours of the day, but I don't think the schedule applied while we were there. Other than that annoyance, the place is a nice budget choice!

Novies is a nice, quiet place to stay thats only a 5-minute trike ride from El Nido. The property is very lush and overgrown, and the rooms feel pretty private (although the walls are pretty thin!).However, we experienced constant power outages during our stay, due to some heavy rain (though, I guess, normal for this season?). Novies also has signs posted that they only have electricity during certain hours of the day, but I dont think the schedule applied while we were there.Other than that annoyance, the place is a nice budget choice!

See above..friendly staff...just a bit basic otherwise fine staff like a drink at night!

We had a noisy room, due to local cockerals - earplugs reccomended

Hi guys! This hotel is a small family business which is fantastic to support. However, it is not run right. There is no water and power half the day and Internet is spotty at best. They don't clean your room, nor supply any toiletries and towels. If you feel like a cowboy and think, you can pull this off then this is the hotel for you, if not, then go--- run somewhere else! Again, this is a family run place and they are the kindest people, but the hotel is less than a star at best.

Hi guys! This hotel is a small family business which is fantastic to support. However, it is not run right. There is no water and power half the day and Internet is spotty at best. They dont clean your room, nor supply any toiletries and towels. If you feel like a cowboy and think, you can pull this off then this is the hotel for you, if not, then go--- run somewhere else! Again, this is a family run place and they are the kindest people, but the hotel is less than a star at best.

I was in a delux room... A little expensive for its confort... But good hotel always speak about the Philippine style.... El nido is a beautiful place where you can do a lot of things

I'll keep this short. Staff is amazing. They are friendly and make sure guests have a comfortable stay. The facilities are mostly new. El Nido is growing fast and the business can't seem to keep up with the demand. They are rushing to finish new cottages and rooms which isn't always a good thing. In this case, haste does make waste. The plumbing was rusty because they used inferior quality materials (that's according to the owner). The shower was leaking, no hot water, no TV and internet is horrible (but you're in paradise, why use the internet at all?). Overall, it's a good choice for travelers on a budget. Rooms are clean and facilities are ok.

Hotel itself is not too bad. The rooms were very basic - no hot water etc. We still had a comfortable stay and the rates are very very good. The staff were very friendly and always willing to assist. All of the accomodation in El Nido is very basic so don't expect any 5 star accomodation. The roosters are very loud - one always went off at 430am. Apart from that the rooms were fine - air conditioned. Thank you to the staff for being so helpful.

I really enjoyed staying outside the El Nido town centre, and Novie's made it that much easier. John Paul and the rest of the staff were genuinely caring and amazingly hospitable. If I could be half as good a host they are, I would be happy :).