The caribbean restaurant excellent buffet and Antonio and Nai(girl) waiter's exceded their service with us and everyone, specially ANTONIO, Maribel the captain very nice with us but very rude with her employees, put Flan dessert back on menu, PLEASE keep Abraham and beautiful Venus at the hotel for many years!!! loved eating there both do excellent job keeping birds out of the restaurant Thank you for this beautiful hotel.

ACCESSIBLE AND CONVENIENT

We stayed 6days/5 nights in Rm 608. We were pleased with Club Suite Rm with balcony- ocean view. Shout out to the following staff : Valeris from front desk- for always welcoming and accommodating all the time. She sent me a surprise bday cake up in our room! Also to Spider-Man -Joseu, Cesar and Giovanni. For our cocktails and my micktIls! Piñada! To Reuben for our lunch by the beach! Catch of the day and Tokoya were delicious! Thanks to All of you. You are All the Best! We will be back -soon! And to Jean for taking time to chat on his daily rounds in the resort. This is an Oasis for us. We found our place here! God Bless All! - (Fridays)

I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau

Great customer service

Great customer service

It was an awesome experience staying here. The staff are really friendly, great cusyomer service, clean environment, lovely fragrance and amazing facilities.

It was an awesome experience staying here. The staff are really friendly, great cusyomer service, clean environment, lovely fragrance and amazing facilities.

Modern, clean. But the beach should be cleaner.

Modern, clean. But the beach should be cleaner.

Been staying at Intercontinental Presidente since 2011 an it's always been an awesome experience

Great staff and services. Beach was very nice and there is a convenience store (Go Mart) below the hotel within three minutes walk.

Been staying at Intercontinental Presidente since 2011 an it's always been an awesome experience

Great Beach

Great Beach

We really enjoyed our spacious Ocean View Room at this property. Great ameneties and detail to a comfortable stay. We could not hear anyone in the rooms next to us, except those rude ones in the hallway- these were infrequent. The staff is very friendly and very helpful in providing transportation tips. Please go online and arrange your transportation from the airport and back because the hotel doesn't have a shuttle and the taxi cab will gouge you badly at the airport. We paid $85 for ride to hotel and then found a random taxi driver on the street that took us to airport on day of return for $35. All of the food was very good at all of the food establishments at the hotel. The prices are what you pay in the U.S.,as this is not a budget destination. The only bad moment was bad waiter service on the beach and being charged $10 for a Shirley temple (a can of Sprite and a small cup with a bit of grenadine and ice) because it was labled as an alcoholic drink. We paid half for an orange spritzer. The beach is small, but lovely. Do make sure to get out early morn or late in afternoon to get an oceanfront covered lounge area. If you want to do the breakfast buffet, also go early because it fills up fast. I do wish they had a microwave in the room, but that was only downside. It is a bit of a walk to the party area, about 20 minutes, but there are packed buses or a taxi right across the street if u want. The hotel has all kinds of water toys to rent or a spa if you prefer land fun!

We really enjoyed our spacious Ocean View Room at this property. Great ameneties and detail to a comfortable stay. We could not hear anyone in the rooms next to us, except those rude ones in the hallway- these were infrequent. The staff is very friendly and very helpful in providing transportation tips. Please go online and arrange your transportation from the airport and back because the hotel doesn't have a shuttle and the taxi cab will gouge you badly at the airport. We paid $85 for ride to hotel and then found a random taxi driver on the street that took us to airport on day of return for $35. All of the food was very good at all of the food establishments at the hotel. The prices are what you pay in the U.S.,as this is not a budget destination. The only bad moment was bad waiter service on the beach and being charged $10 for a Shirley temple (a can of Sprite and a small cup with a bit of grenadine and ice) because it was labled as an alcoholic drink. We paid half for an orange spritzer. The beach is small, but lovely. Do make sure to get out early morn or late in afternoon to get an oceanfront covered lounge area. If you want to do the breakfast buffet, also go early because it fills up fast. I do wish they had a microwave in the room, but that was only downside. It is a bit of a walk to the party area, about 20 minutes, but there are packed buses or a taxi right across the street if u want. The hotel has all kinds of water toys to rent or a spa if you prefer land fun!

Hotel was excellent. Staff very friendly and helpful.

Hotel was excellent. Staff very friendly and helpful.

Nice place to spend vacations

Nice place to spend vacations

Ok

Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.

Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.

Beach

Beach

Loved the beach area.

Can absolutly recommend this hotel,stayed in a nice queen room with a wonderful view of the sea. The breakfast buffet (included in our room rate) was amazing, has everything you want ; omelette station, freshly baked bread, fresh fruit, juices, yoghurt, wafles, pancakes, mexikan specialites etc. Even candy! The beach by the hotel is beautiful, white sand & palmes, they clean for sea weed every morning. Had dinner at the hotel as well and that was also very good. Friendly staff everywhere. The only tving we did not liked was the layout of the bathroom, it is really strange and sort of need one more door. It does not gives a lot of privacy, hope they change this.

Can absolutly recommend this hotel,stayed in a nice queen room with a wonderful view of the sea. The breakfast buffet (included in our room rate) was amazing, has everything you want ; omelette station, freshly baked bread, fresh fruit, juices, yoghurt, wafles, pancakes, mexikan specialites etc. Even candy! The beach by the hotel is beautiful, white sand & palmes, they clean for sea weed every morning. Had dinner at the hotel as well and that was also very good. Friendly staff everywhere. The only tving we did not liked was the layout of the bathroom, it is really strange and sort of need one more door. It does not gives a lot of privacy, hope they change this.

Loved the beach area.

The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.

The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.