Great location thay is close to downtown. Property was clean and staff were helpful.

Great location thay is close to downtown. Property was clean and staff were helpful.

Location is perfect and to top it off, the complimentary breakfast and parking is a welcomed touch. The service from staff was lovely, especially during breakfast!

Location is perfect and to top it off, the complimentary breakfast and parking is a welcomed touch. The service from staff was lovely, especially during breakfast!

The staff were helpful, polite, the hotel was clean and decorated well. Parking was great. Breakfast was also good.

The staff were helpful, polite, the hotel was clean and decorated well. Parking was great. Breakfast was also good.

We really enjoyed our stay here. The room was somewhat small but well thought out. Great breakfast buffet, excellent staff, free parking and walking distance to all the amenities. Would definitely recommend.

We really enjoyed our stay here. The room was somewhat small but well thought out. Great breakfast buffet, excellent staff, free parking and walking distance to all the amenities. Would definitely recommend.

Beautiful hotel. Room was clean and very cozy. Complimentary breakfast was above average.

Beautiful hotel. Room was clean and very cozy. Complimentary breakfast was above average.

The hotel and the staff were wonderful. I can’t say enough good things about the breakfast crew. They all worked double time to make breakfast. Excellent. Front desk staff was very friendly and professional, and the facility was in great shape. The only downside is that each afternoon a huge bus of Tourist pulled up and that meant that breakfast would be crazy until they all left to catch the bus. Unfortunately, you couldn’t count on what time their bus would be there so you had to check out the breakfast room and see if it was normal before you came down for breakfast. There was no way to get near the breakfast room when the bus load of tourists were all trying to get fed at the same time. Kudos to the staff of the breakfast room because they were able to clean up Restock and turn around immediately to service the rest of the customers.

The hotel and the staff were wonderful. I can’t say enough good things about the breakfast crew. They all worked double time to make breakfast. Excellent. Front desk staff was very friendly and professional, and the facility was in great shape. The only downside is that each afternoon a huge bus of Tourist pulled up and that meant that breakfast would be crazy until they all left to catch the bus. Unfortunately, you couldn’t count on what time their bus would be there so you had to check out the breakfast room and see if it was normal before you came down for breakfast. There was no way to get near the breakfast room when the bus load of tourists were all trying to get fed at the same time. Kudos to the staff of the breakfast room because they were able to clean up Restock and turn around immediately to service the rest of the customers.

Overally, I was satisfied with the hotel. It was clean, nice, and organized. The breakfast could have been a little better.

Great property location and very clean. Staff was very friendly and helpful. Very clean and fresh hotel. Breakfast came with the room and the hot tubs were great after a long day of hiking.

Very close to main strip of shopping and dining

Smallish rooms but it suited our needs.

The room is extremely small, noisy and overpriced.

Great stay, would definitely recommend

Nice, clean and spacious room, excellent location, friendly staff. Breakfast was amazing with good seating arrangements and all the regular items like boiled eggs, scrambled eggs, toasts, bacon/sausage, fruits, granola, yogurt, tea and coffee. Glad that I decided to stay here.

Nice, clean and spacious room, excellent location, friendly staff. Breakfast was amazing with good seating arrangements and all the regular items like boiled eggs, scrambled eggs, toasts, bacon/sausage, fruits, granola, yogurt, tea and coffee. Glad that I decided to stay here.

Very nice hotel, good breakfast easy parking and excellent staff.

Very nice hotel, good breakfast easy parking and excellent staff.

Our 1st floor room was the size of a dorm room. For extra $ we got a better room with a lane way view. Staff was great and hotel is super clean.

Our 1st floor room was the size of a dorm room. For extra $ we got a better room with a lane way view. Staff was great and hotel is super clean.

Cost to stay is insanely expensive! Not worth the price for me. It is a very walkable & convenient location, however the lobby area is consistently crowded with visitors getting coffee/pastries, then lounging around, that you sort of have to push your way through to check-in or come & go. Older hotel that they have tried their best to update, but rooms & bathe are still on the smaller side. Not worth the price, but then again, all accommodations in Banff are overpriced!

Cost to stay is insanely expensive! Not worth the price for me. It is a very walkable & convenient location, however the lobby area is consistently crowded with visitors getting coffee/pastries, then lounging around, that you sort of have to push your way through to check-in or come & go. Older hotel that they have tried their best to update, but rooms & bathe are still on the smaller side. Not worth the price, but then again, all accommodations in Banff are overpriced!

Neither any drinking water, not any laundry bag was provided.

Neither any drinking water, not any laundry bag was provided.

Very good location easy parking for free, will stay again for next time.

Very good location easy parking for free, will stay again for next time.

Fantastic

Everything was great. Bfast was decent, eggs did not taste good, probably some substitute. Room was on the smaller side but good enough