The hotel is in a horrible condition and nothing works. The only redeeming factor is that the staff is friendly and the location is nice by the water just outside the city.

Bien situe,multi services

Bien situe,multi services

The place requires an urgent refresh, everything is and looks old and dirty.

The place requires an urgent refresh, everything is and looks old and dirty.

This place is horrible. Everything is old and outdated. I asked for an extra pillow for my baby not to fall off the bed and they denied my request. Very inflexible. You have to pay extra for breakfast and to use the spa. The apartments are claustrophobic. The elevator is rusty and seems like it may not make it. Don’t recommend this place for families and it is definable not a 3 star.

This place is horrible. Everything is old and outdated. I asked for an extra pillow for my baby not to fall off the bed and they denied my request. Very inflexible. You have to pay extra for breakfast and to use the spa. The apartments are claustrophobic. The elevator is rusty and seems like it may not make it. Don’t recommend this place for families and it is definable not a 3 star.

This is not a 4 star, it’s not even a 3 star. Although it is across the road from the beach, the hotel is tired and dated both internally and externally with the exceptions of both pools which looked well maintained. The exterior fencing was rusty and the suite itself was like something out of the swinging 60’s. It was in need of updating, maintenance, had broken items and felt unclean. There were ants on the floor and the kitchen surface. The table and chairs belong in a museum and there were stains on the bed linen. The 1960’s lampshades were broken, the front door handle loose as if it has been tampered with and bedroom patio door did not appear to lock. We were booked in for 2 nights but we left after the first night because there was a major crime incident in our block and police forensics teams cordoned off the block. Just as well as we had decided to leave anyway. Ok if you are a workman working away but otherwise a one nighter if even that. We want our money back.

This is not a 4 star, it’s not even a 3 star. Although it is across the road from the beach, the hotel is tired and dated both internally and externally with the exceptions of both pools which looked well maintained. The exterior fencing was rusty and the suite itself was like something out of the swinging 60’s. It was in need of updating, maintenance, had broken items and felt unclean. There were ants on the floor and the kitchen surface. The table and chairs belong in a museum and there were stains on the bed linen. The 1960’s lampshades were broken, the front door handle loose as if it has been tampered with and bedroom patio door did not appear to lock. We were booked in for 2 nights but we left after the first night because there was a major crime incident in our block and police forensics teams cordoned off the block. Just as well as we had decided to leave anyway. Ok if you are a workman working away but otherwise a one nighter if even that. We want our money back.

I really wished I read other reviews before I booked this hotel, but it was late and I had been driving all day. This is possibly one of the worst hotels I have ever been to. It is not 4 stars. We arrived at 7pm with a grunt from the receptionist who was sat in her coat ready to go. We got our keys and headed to our room. One escalator was broken, the other sounded like it was about to do the same. The room was dire. Plug sockets hanging off walls, brooms hanging in the toilet, the bed was concave, it was dingy etc etc We went downstairs to complain - but alas the receptionist had gone home and the shutters had been pulled down. We left the hotel without staying and booked a room elsewhere. This listing for this hotel is misinformation.

I really wished I read other reviews before I booked this hotel, but it was late and I had been driving all day. This is possibly one of the worst hotels I have ever been to. It is not 4 stars. We arrived at 7pm with a grunt from the receptionist who was sat in her coat ready to go. We got our keys and headed to our room. One escalator was broken, the other sounded like it was about to do the same. The room was dire. Plug sockets hanging off walls, brooms hanging in the toilet, the bed was concave, it was dingy etc etc We went downstairs to complain - but alas the receptionist had gone home and the shutters had been pulled down. We left the hotel without staying and booked a room elsewhere. This listing for this hotel is misinformation.

Looks like is under construction, started when you open the front door to get in to the lobby is damaged, the hallway to the rooms doesn't had a finish floor, but i think is the way it is. The photos you show in the app is nothing similar to this place. Very disappointed because i trust in this app for all my vacations times, but now i feel.insecure to trust evey i see in this app.

Looks like is under construction, started when you open the front door to get in to the lobby is damaged, the hallway to the rooms doesn't had a finish floor, but i think is the way it is. The photos you show in the app is nothing similar to this place. Very disappointed because i trust in this app for all my vacations times, but now i feel.insecure to trust evey i see in this app.

We had a seaview was fantastic

We had a seaview was fantastic

Sale

Sale

Building was outdated however brill if only using it to sleep. Pool was clean and good facilities. The receptionists were fab, helped us a lot with anything we needed :)

Building was outdated however brill if only using it to sleep. Pool was clean and good facilities. The receptionists were fab, helped us a lot with anything we needed :)

Good location, but could have done with a bit of a clean, massive cobweb in the corner , the door handle was lose and the key was a effort getting in even after they fixed it. The location is great as was the help from Didier but if your stuff like washing up liquid and pad would be good

All in all we must say we were disappointed. We had expected to get more for 170 € per night. We missed the air conditioning a lot. As the property was fully booked, it was hard to find a parking space. You get fresh towels only after 7 days (!), why? We had not the feeling that all surfaces were clean when we arrived. The couch bed was not very stable. The toilet room was less than 1 square meter. The reception is not operating after 9 pm. This caused some trouble when the key system failed once we came home late. The reception personnell was friendly, but it does not change our negative judgement. The position of the property near the sea is phantastic, of course.

Good location, but could have done with a bit of a clean, massive cobweb in the corner , the door handle was lose and the key was a effort getting in even after they fixed it. The location is great as was the help from Didier but if your stuff like washing up liquid and pad would be good

All in all we must say we were disappointed. We had expected to get more for 170 € per night. We missed the air conditioning a lot. As the property was fully booked, it was hard to find a parking space. You get fresh towels only after 7 days (!), why? We had not the feeling that all surfaces were clean when we arrived. The couch bed was not very stable. The toilet room was less than 1 square meter. The reception is not operating after 9 pm. This caused some trouble when the key system failed once we came home late. The reception personnell was friendly, but it does not change our negative judgement. The position of the property near the sea is phantastic, of course.

Really outdated property. Would not stay again if they paid me.

Really outdated property. Would not stay again if they paid me.

Not 4 stars at all.

Not 4 stars at all.

Location is ok, 15minute walk down the hill to beach. Building is not in great shape and showing age on the exterior. Not pretty but reasonable for a night or two.

Location is ok, 15minute walk down the hill to beach. Building is not in great shape and showing age on the exterior. Not pretty but reasonable for a night or two.

Perfect if you are going to Bayonne Feria. Not so much for a family looking for a quiet spot, building and rooms looks old. Good location except access to the beach is quite a long walk, return is stiff uphill, or a small & expensive parking.

Perfect if you are going to Bayonne Feria. Not so much for a family looking for a quiet spot, building and rooms looks old. Good location except access to the beach is quite a long walk, return is stiff uphill, or a small & expensive parking.

Great location, nice views of the sea / golf course / pool, parking included and clean bedding. That’s the positives….. I have stayed in hostels in better condition. Really run down, poorly equipped small room (we had the family room with 2 bunk beds) no air con or fan, corridor outside the room smelt unpleasant, spa out of use, one pool had no water in. Screws in the back of the bathroom door rather than towel hangers made me smile. Tbh I haven’t got a problem with most of the above but I do have a problem with the property marketing itself as 4 star and the pricing.