I cannot thank the hotel staffs enough. My kid threw up on the first night… we asked them for new sheets/covers. They didn’t only bring them, they stayed in our room and changed all the sheets including the mattress protector in the middle of the night, never seems annoyed or disgusted. That was very appreciative and nice! I received more than 5 star hotel service. I wanted to thank them for the exceptional service. The check in is 24hrs, which was a big plus for people like us arriving later in the evening. We stayed 3 nights, and they cleaned our beds and towels every night. There are recycle bins for each type or trash, it’s wonderful to see that they care about the environment too. They offered to keep our suitcase after check out. That was such a great offer when you still want to explore the city until your train/flight time. I would definitely stay here again, the staffs were all nice and friendly. I thank them so much with their amazing hospitality!!!

The place and the staff were amazing. They are very attentive to care.

I cannot thank the hotel staffs enough. My kid threw up on the first night… we asked them for new sheets/covers. They didn’t only bring them, they stayed in our room and changed all the sheets including the mattress protector in the middle of the night, never seems annoyed or disgusted. That was very appreciative and nice! I received more than 5 star hotel service. I wanted to thank them for the exceptional service. The check in is 24hrs, which was a big plus for people like us arriving later in the evening. We stayed 3 nights, and they cleaned our beds and towels every night. There are recycle bins for each type or trash, it’s wonderful to see that they care about the environment too. They offered to keep our suitcase after check out. That was such a great offer when you still want to explore the city until your train/flight time. I would definitely stay here again, the staffs were all nice and friendly. I thank them so much with their amazing hospitality!!!

The place and the staff were amazing. They are very attentive to care.

Close to underground garage parking, but over night costs are on the high end.

Close to underground garage parking, but over night costs are on the high end.

Basic but comfortable clean spacious room. We were lucky to get room on top floor with lovely balcony. Great position for Gros ,Old town, and city centre. Everything walkable. Some great bars and restaurants near by. Would have liked a little more storage,and a kettle, but coffee machine provided. Great stay.

Basic but comfortable clean spacious room. We were lucky to get room on top floor with lovely balcony. Great position for Gros ,Old town, and city centre. Everything walkable. Some great bars and restaurants near by. Would have liked a little more storage,and a kettle, but coffee machine provided. Great stay.

Easy check in and check out. Rooms were not huge but comfortable with large amounts of luggage. It was very clean and comfortable. Wi-Fi worked for my business needs. Excellent location. We had a lovely little balcony which was a nice touch. The staff was amazing and spoke English if Spanish is a challenge for you. A great stay!

Easy check in and check out. Rooms were not huge but comfortable with large amounts of luggage. It was very clean and comfortable. Wi-Fi worked for my business needs. Excellent location. We had a lovely little balcony which was a nice touch. The staff was amazing and spoke English if Spanish is a challenge for you. A great stay!

The staff were excellent and extremely knowledgeable about the area.

The staff were excellent and extremely knowledgeable about the area.

Excelent

Excelent

The staff is terrific as are the rooms and the location. I highly recommend this hotel.

The staff is terrific as are the rooms and the location. I highly recommend this hotel.

Convenient location. Friendly staff. Comfortable room.

Convenient location. Friendly staff. Comfortable room.

Friendly people, very helpful. Nice breakfast. Very quiet room even though there are restaurants and a bar in the street that are open late there was no outside noise in our 5th floor room.

Friendly people, very helpful. Nice breakfast. Very quiet room even though there are restaurants and a bar in the street that are open late there was no outside noise in our 5th floor room.

Very good

Very good

The location, comfortability, service and cleanliness combined into the perfect package and for a surprisingly fair price. For this price I came to expect something a lot less equipped but the room was modern, well equipped and comfortable. Although I only stayed for the night I felt welcome and enjoyed the room very much. Would definitely recommend.

The location, comfortability, service and cleanliness combined into the perfect package and for a surprisingly fair price. For this price I came to expect something a lot less equipped but the room was modern, well equipped and comfortable. Although I only stayed for the night I felt welcome and enjoyed the room very much. Would definitely recommend.

Great stay for my family

Great stay for my family

Friendly staff who was helpful through the stay. Great location and the rooms were clean.

Friendly staff who was helpful through the stay. Great location and the rooms were clean.

This was our 8th visit to San Sebastian and we have stayed in many different hotels on different budgets. This hotel is definately excellent value, with large modern rooms, friendly staff, and great location. First time actually staying in Gros, but still so close to the Old Town which is just 10mins or so walk away. The only thing that would have enhanced our stay is a coffee machine, even a communal one! I guess the price reflects that, and its nice to support the cafes across the street. Overall, a great value stay for a few days in SS.

This was our 8th visit to San Sebastian and we have stayed in many different hotels on different budgets. This hotel is definately excellent value, with large modern rooms, friendly staff, and great location. First time actually staying in Gros, but still so close to the Old Town which is just 10mins or so walk away. The only thing that would have enhanced our stay is a coffee machine, even a communal one! I guess the price reflects that, and its nice to support the cafes across the street. Overall, a great value stay for a few days in SS.

Clean, modern hotel in a convenient, central location.

Clean, modern hotel in a convenient, central location.