No storage or seating in lobby, if you don`t have a car and have traveled in public transport, you are going to hang on to your luggage, standing. I was told that `normally there is storage but...`, from my experience you can make out that it is not a reliable service they provide. There is not a single seat in the lobby to wait. I am sure there is an explanation for everything but this to help customers like myself who traveled a lot to find themselves hanging around, wasting a day with the luggage, exhausted. It is above a bar and restaurant which is noisy, the road noise making it a nightmare. Again, it may not be hotel fault but the information may be useful for some. There are no wardrobes. The double bed is very small. There is no basic daily cleaning or bed-making although their off-peak rates are as high as any other hotel. They did not furnish us with replenishments although we paid for two nights. So it was just one bottle water 500ml for two of us for two nights and sparse everything else. They put everything down to sustainability although it does come across as them being miserly. The lights keep going off multiple times before you have entered the code. Client experience or business integrity didn`t come across as top on their list. This property is far away from the centre; you cannot walk anywhere other than the bus stop which is also not anywhere near the door step either. The daily rates are totally unjustifiable.

Excellent customer service

Great all around !

Lovely stay, nice and clean just feel like a small dressing table and tub chair would have been useful it was abit worrying boiling the kettle on a shelf beside the television but overall our stay was nice and would definitely stay again Thankyou.

Broadway had Fors & against , first the Fors: Close to work Rooms clean Restaurant underneath Not bad price Against : Told I couldn’t have food in bar on England final night yet other people were eating in the bar . This was later explained as the rooms and the pub/restaurant are 2 separate businesses- so they (hotel) were incorrect telling me that Cold water no hot Quite steep shallow steps up to rooms Handrail on right hand side stops before you reach bottom - not good Wamking down the stairs you have to position feet at 10 to two - not good , feels unsafe Worst was the party in the car park from 11.20-2pm when I had work the next day . There are no hotel staff on site - it’s all self check in Not the hotels fault it has to be said just really inconsiderate people

Nice place to stay

Lovely clean room just right for my needs