We went during low season and were the only guests.  Their building and pool were well maintetained.  However, the biggest issue we had was not having a constant water supply in the bathroom.  2 out of 4 days, we had no water.  We notifiy the front desk in the morning, but the water was still not back when we came back later on the day. it is fixed in the evening but out again next morning.  This made our schedule very difficult as we have early activities planned and would like to take a shower as soon as we are back from the beach.  The manager never came to apologize nor compensated anything like a dinner or a drink for our inconvenience.  In addition, the electricity current is not constant.  Our electronic products heats up after plugged in for a while.  This usually does not happen in other hotels.  As pointed out by other guests, the small alley up to the hotel is narrow, steep, and rocky.  I would not recommend this location without a SUV.  The intersection to turn into this alley is also at a turning point of the mountain's winding road.  There is no mirror at the intersection.  So it is pretty dangerous not to be able to see cars coming up the hill. The good side is the view of the beach from the balcony, clean room and pool.  if they have a TV in the room that will be great especially during raining season (as there is no where to go) Mainly due to the irregular water supplier, I would not recommend this hotel.

We went during low season and were the only guests.  Their building and pool were well maintetained.  However, the biggest issue we had was not having a constant water supply in the bathroom.  2 out of 4 days, we had no water.  We notifiy the front desk in the morning, but the water was still not back when we came back later on the day. it is fixed in the evening but out again next morning.  This made our schedule very difficult as we have early activities planned and would like to take a shower as soon as we are back from the beach.  The manager never came to apologize nor compensated anything like a dinner or a drink for our inconvenience.  In addition, the electricity current is not constant.  Our electronic products heats up after plugged in for a while.  This usually does not happen in other hotels.  As pointed out by other guests, the small alley up to the hotel is narrow, steep, and rocky.  I would not recommend this location without a SUV.  The intersection to turn into this alley is also at a turning point of the mountain's winding road.  There is no mirror at the intersection.  So it is pretty dangerous not to be able to see cars coming up the hill. The good side is the view of the beach from the balcony, clean room and pool.  if they have a TV in the room that will be great especially during raining season (as there is no where to go) Mainly due to the irregular water supplier, I would not recommend this hotel.

A

Since the beginning it was a great experience. The welcome was nice, it was a fast check-in, we received a tropical fruit juice as welcome. The people had a great attitude and service during all the stay. We had a great experience as a family, we will be back.

Since the beginning it was a great experience. The welcome was nice, it was a fast check-in, we received a tropical fruit juice as welcome. The people had a great attitude and service during all the stay. We had a great experience as a family, we will be back.

The staff was wonderful. They truly made the difference. They were all accommodating and polite and helpful and friendly. I was treated very well by everyone.

The staff was wonderful. They truly made the difference. They were all accommodating and polite and helpful and friendly. I was treated very well by everyone.

Beautiful hotel w gorgeous views of the ocean. Close to Marina.