Inside was interesting

Musky, the lady at the front desk was absolutely awful and screaming at me because she thought i didn’t have two rooms because I booked third party. Tried not giving me my other room.

Hotel overbooked and didn’t have the room type we reserved at check in. We squeezed into a much smaller room and had to change rooms for the second night.

Breakfast was fine, the room was great. Durand or Durant the man that checked us is was so sweet and efficient.

The back of the bathroom door was gross. Room 220

Good breakfast and staff was extremely nice! The staff made our stay! Even with change in shift, every single staff member was incredibly professional and nice!

Paying for parking

The layout and the breakfast

The employees allowing over 10 children to terrorize the guests. Playing in elevators. Running ppl over in hallways. Being extremely loud most of the night. The only employee who even tried to stop the running was a lady handling the breakfast.

Location

Sheers in room very worn

Great breakfast. Nice comfortable, clean room

No complaints

Great location, good price-the staff was very friendly for the most part. The team member at check out and the gentlemen on the property at night on Saturday were the most cheerful and helpful!! We had lots of space and wish we had more time to relax and enjoy the hotel!!

I must admit communication was not as I expected. I left two messages on the Booking site with an early check in request but there was never a response from the property. I called directly to the hotel and was told to call back the day before to check. I explained that I would be traveling from VA and attending my daughter's baby shower that was to be begin at 3/4 that afternoon. I needed a early checkin to shower and dress for the event. Arriving on Sunday after 1pm and asked for a early check-in, the desk attendant told me it would be $25 additional dollars, at this point, I had no choice. Less than 1.5 hours and you charge me, very disappointing. While I loved the amenities of this property, for this reason alone, I am not sure if I will stay here. My daughter is due in the next month and we will be in Philadelphia quite frequently. The property is a little dated and could use some TLC. Once