the front desk staff were great

why is the restaurant closed during the day? get more staff? it was terrible to have all this space, unavailable to use simply because the restaurant was closed oh, the remodel is horrible. did all of this come from the 70's?

staff was so sweet and polite t/o our entire stay, food was great, room had a beautiful view of the city.

no gift shop, no ATM, no 24hr room service.

Staff and room were great

I thought it was VERY expensive for a Sunday night stay and the charge of $69 for valet parking is to high also

Beautiful, comfortable, GREAT STAFF and awesome location!

The construction, can’t wait to come back once the reservations are fully completed

I’m by the maids supply area that slams each time they go in and out

great place

It was good

The location

The service is nothing like the Four Seasons. The Butler was fairly rude. They clean the rooms very late in the day, so if you are out in the mornings only, don’t expect room to be cleaned until 3 pm or so. They were stupidly strict about the COVID - even if you checked in and gave copy of passport, they still record a copy of ID before you enter the restaurant, which doesn’t make sense given that they should have your record already in front desk. I have medication that needs to be refrigerated - the refrigerators weren’t cold at all. The WiFi is terrible and they should have provided guests with free breakfast because they were renovating the lobby so you can only eat in a temp pop restaurant