Hope to see you again...

The location - superb The apartment itself - OK , but the tripping of the electrics, one sink basin only, the lack of cleaning staff attendance, no broom to sweep the floors with, no iron , no TV were all disappointments. The situation with the electrics resulted in us not being able to cook for ourselves as often as we would have liked The customer service (when we could not access the accommodation), was frankly absolutely DREADFUL. The resort - fabulous and I would recommend to anyone to visit this wonderful coastal town. I will (probably) use Home Away again , as I like the concept, but I have to say that this experience has left us very disappointed. If it wasn't such a nice resort, then I would never consider using you again The swimming pool was ridiculously cold.

This apartment is perfect. Having been recently renovated it is clean, comfortable and modern. The bedrooms are a fantastic size. All the beds are new and extremely comfortable. Bedroom 1 has a kingsize bed with a sea view, a hanging rail with coathangers. Bedroom 2 has bunk beds. A double bed at the top and two singles which can easily be separated at the bottom. Again a sea view and wardrobes with hangers. Bedroom 3 had the most amazing bed, kingsize and comfortable. This room is huge, there are wardrobes with hangers.. The patio doors run the length of one wall with the most amazing views over El Medano. This leads onto the balcony which wraps around to the lounge area. Lounge/dining again a massive area. No television which was a blessing. Wireless speakers to connect to with Bluetooth, massive table and chairs. Bathroom one, A shower room and toilet. Fabulous shower, very small room but does the job perfectly. Bathroom two, bath with shower over, washing machine also. Kitchen, this is the first apartment I have ever stayed in which had everything you need in it. Glasses that are big enough to hold a drink in, plates, cups, bowls, pots and pans. Microwave, fridge freezer, coffee maker and everything else you may need. A few items knocking about in the cupboards for you to use like tea and coffee. I always leave such items for the next visitors as this is so helpful for when you arrive. Plenty of extra bedding and towels if you should need it, which makes a huge difference in what you need to take with you on holiday. The Wifi was good, powerful and didn't dropout. There is a shed/storage area outside the apartment by the lift where the chairs and outdoor items are stored. You have to take your chairs up and down to the pool each time and bring them back with you which can be annoying but easily done. I would perhaps suggest some lighter chairs to make this easier but that really is just a suggestion and would make no difference to anyones stay. I appreciate that this is a residential building and not a holiday let building and the residents don't want sunbed wars. The pool is lovely, a saltwater pool and a great size. The pool and area are super clean and well kept, as is the whole apartment block. The staff are lovely and helpful. This end of El Medano (red square) is lovely, close to the supermarkets, a 3-minute walk if that into the centre. Tip - the plugs take the UK adaptors with the thinner prongs, not the thick ones. ENJOY!

This apartment is perfect. Having been recently renovated it is clean, comfortable and modern. The bedrooms are a fantastic size. All the beds are new and extremely comfortable. Bedroom 1 has a kingsize bed with a sea view, a hanging rail with coathangers.Bedroom 2 has bunk beds. A double bed at the top and two singles which can easily be separated at the bottom. Again a sea view and wardrobes with hangers. Bedroom 3 had the most amazing bed, kingsize and comfortable. This room is huge, there are wardrobes with hangers.. The patio doors run the length of one wall with the most amazing views over El Medano. This leads onto the balcony which wraps around to the lounge area. Lounge/dining again a massive area. No television which was a blessing. Wireless speakers to connect to with Bluetooth, massive table and chairs. Bathroom one, A shower room and toilet. Fabulous shower, very small room but does the job perfectly.Bathroom two, bath with shower over, washing machine also. Kitchen, this is the first apartment I have ever stayed in which had everything you need in it. Glasses that are big enough to hold a drink in, plates, cups, bowls, pots and pans. Microwave, fridge freezer, coffee maker and everything else you may need. A few items knocking about in the cupboards for you to use like tea and coffee. I always leave such items for the next visitors as this is so helpful for when you arrive. Plenty of extra bedding and towels if you should need it, which makes a huge difference in what you need to take with you on holiday. The Wifi was good, powerful and didnt dropout. There is a shed/storage area outside the apartment by the lift where the chairs and outdoor items are stored. You have to take your chairs up and down to the pool each time and bring them back with you which can be annoying but easily done. I would perhaps suggest some lighter chairs to make this easier but that really is just a suggestion and would make no difference to anyones stay. I appreciate that this is a residential building and not a holiday let building and the residents dont want sunbed wars. The pool is lovely, a saltwater pool and a great size. The pool and area are super clean and well kept, as is the whole apartment block. The staff are lovely and helpful. This end of El Medano (red square) is lovely, close to the supermarkets, a 3-minute walk if that into the centre. Tip - the plugs take the UK adaptors with the thinner prongs, not the thick ones.ENJOY!

We had high expectations on this apartment, and we were not disappointed. Gaetans lovely apartment was even more than we expected, and we loved every second of our vacation here. The location of the apartment is excellent - close enough to El Médano center but still calm and with peaceful surroundings and almost no traffic. There are a lot of restaurants and cafés close to the apartment, and prices are cheap. Kids loved that they could easily go get take away for the nights we chose to eat in. The mojitos at Manfreds bar just beneath the apartment was amazing, as were the tapas on the tapasbar at the corner of the red square just a few steps away. All in all we had ate out a lot more than we had planned, as it was so cheap and delicious. El Médano itself is a jewel - we LOVE the relaxed atmosphere, the kind of people who travel here and the very non-touristy feel of it. It is a galaxy away from the noise and crowds of Playa the las Americas. It's a laid back, friendly, sporty and calm oasis. The apartment itself is a complete 5 star! Fresh, clean, wonderful, very well equipped, best beds we have ever tried in a Homeaway rental, lots of appliances in the kitchen, lots of glasses, plates, etc... It truly felt like a home. The balcony - on the 5th floor, facing the sea and the entire beach of El Médano, was the highlight of the apartment. We sat for hours and enjoyed the sun, watching the kitesurfers and the beach life. The sunsets are amazing from the balcony as well! Even though El Médano can be quite windy, the house is cleverly built in a way that makes the court yard and the pool an amazing haven of peace. No wind, and sun all day. The pool itself is not heated, and we were a bit skeptical before we arrived, could a non heated pool be warm enough? Yes, it can. It was warm and spacious, and usually we were alone by the pool, or just accompanied by a few others. We ended up taking kitelessons, trying out surfing and hiring wetsuits and surfboards for the kids as well. We highly recommend it! How come we never tried it before?! We have travelled a lot the last years, trying out different countries, locations and apartments. This is the first time ever we'll return many times - El Médano and this apartment are that good. Gaetan is extremely friendly, quick to respons and help, and Maria takes such a good care of every guest. Thank you for everything!

We had high expectations on this apartment, and we were not disappointed. Gaetans lovely apartment was even more than we expected, and we loved every second of our vacation here. The location of the apartment is excellent - close enough to El Médano center but still calm and with peaceful surroundings and almost no traffic. There are a lot of restaurants and cafés close to the apartment, and prices are cheap. Kids loved that they could easily go get take away for the nights we chose to eat in. The mojitos at Manfreds bar just beneath the apartment was amazing, as were the tapas on the tapasbar at the corner of the red square just a few steps away. All in all we had ate out a lot more than we had planned, as it was so cheap and delicious. El Médano itself is a jewel - we LOVE the relaxed atmosphere, the kind of people who travel here and the very non-touristy feel of it. It is a galaxy away from the noise and crowds of Playa the las Americas. Its a laid back, friendly, sporty and calm oasis. The apartment itself is a complete 5 star! Fresh, clean, wonderful, very well equipped, best beds we have ever tried in a Homeaway rental, lots of appliances in the kitchen, lots of glasses, plates, etc... It truly felt like a home. The balcony - on the 5th floor, facing the sea and the entire beach of El Médano, was the highlight of the apartment. We sat for hours and enjoyed the sun, watching the kitesurfers and the beach life. The sunsets are amazing from the balcony as well! Even though El Médano can be quite windy, the house is cleverly built in a way that makes the court yard and the pool an amazing haven of peace. No wind, and sun all day. The pool itself is not heated, and we were a bit skeptical before we arrived, could a non heated pool be warm enough? Yes, it can. It was warm and spacious, and usually we were alone by the pool, or just accompanied by a few others. We ended up taking kitelessons, trying out surfing and hiring wetsuits and surfboards for the kids as well. We highly recommend it! How come we never tried it before?!We have travelled a lot the last years, trying out different countries, locations and apartments. This is the first time ever well return many times - El Médano and this apartment are that good. Gaetan is extremely friendly, quick to respons and help, and Maria takes such a good care of every guest. Thank you for everything!

Perfect location Beautiful apartment with everything and I do mean everything a family could need. Maria who holds the keys and looks after the apartment is so helpful even changing her cleaning day so we could stay a bit longer as we had a very late flight and a toddler to contend with. Gaeten is the most understanding host Will be booking again for next year. If you are looking for a little piece of heaven in El Medano this is it.

Perfect locationBeautiful apartment with everything and I do mean everything a family could need.Maria who holds the keys and looks after the apartment is so helpful even changing her cleaning day so we could stay a bit longer as we had a very late flight and a toddler to contend with.Gaeten is the most understanding hostWill be booking again for next year. If you are looking for a little piece of heaven in El Medano this is it.