Kitchen well equipped Bathrooms need updated Blue chairs in living room need cleaned badly Plenty of room and beds Overall good experience

Our stay was amazing. Beautiful house and location.

This would be rated at zero stars if it were an option!!! This was the most disappointing rental I have ever experienced, and I have rented a lot of houses! We made several calls to the realtor, one regarding the sliding glass door with broken off lock. Later in the week we noticed three sliding doors had locks but could be pushed open when locked. The house had thick dirt/dust on all of the ceiling fans that we wouldn't turn them on and the furniture had years worth of stains on them. Don't expect much light throughout the house either, half of the lamps didn't work in the bedrooms!! The pool has weeds WITHIN the fence as high as the fence!!! We were told twice someone would be out to weed it out but no one ever showed up! These are thick weeds with nasty prickers on them, so when my son went to get a ball he had tossed accidentally into the weeds, he hurt his finger so badly, by these balls of prickers, that his fingers bled!! We also had an issue getting the pool heater turned on! We were first told we didn't pay for it then were told it wasn't worth the money because it wouldn't make the pool any warmer! Once we finally got that pool guy out and the heat turned on, it made a huge difference in the temperature! Just an all around awful experience. This is the 2nd house we have rented a Surf or Sound Reality property and will NEVER rent from them again!!!

This would be rated at zero stars if it were an option!!! This was the most disappointing rental I have ever experienced, and I have rented a lot of houses! We made several calls to the realtor, one regarding the sliding glass door with broken off lock. Later in the week we noticed three sliding doors had locks but could be pushed open when locked. The house had thick dirt/dust on all of the ceiling fans that we wouldn't turn them on and the furniture had years worth of stains on them. Don't expect much light throughout the house either, half of the lamps didn't work in the bedrooms!! The pool has weeds WITHIN the fence as high as the fence!!! We were told twice someone would be out to weed it out but no one ever showed up! These are thick weeds with nasty prickers on them, so when my son went to get a ball he had tossed accidentally into the weeds, he hurt his finger so badly, by these balls of prickers, that his fingers bled!! We also had an issue getting the pool heater turned on! We were first told we didn't pay for it then were told it wasn't worth the money because it wouldn't make the pool any warmer! Once we finally got that pool guy out and the heat turned on, it made a huge difference in the temperature! Just an all around awful experience. This is the 2nd house we have rented a Surf or Sound Reality property and will NEVER rent from them again!!!

We wanted to go somewhere that was a little removed and had beach front views. Excellent property and the weather and beach were great even in the off season of late April

We wanted to go somewhere that was a little removed and had beach front views. Excellent property and the weather and beach were great even in the off season of late April

The location of this home was just beautiful, right on the ocean with amazing views of the sunrise, dolphins, birds, etc. The home itself, from a cleanliness and maintenance perspective, was underwhelming. We had to call for maintenance because one of the door handles was super loose and we couldn’t get any of the TVs to work. The property manager responded very quickly (same day), so we were happy with the maintenance response and timeliness. A lot of the cables were missing from the DVD players and some of the remotes didn’t work. We didn’t use all the bedrooms, but we noticed one of the twin bed platforms was broken. The master bathroom shower had black caulking in the corners, in fact the outdoor shower was the best shower head in the whole house. And I want to be clear that this isn’t a surface clean problem (the cleaning crew did fine), it’s a replace the shower caulking kind of dirty. So when I say clean, it was surface clean, but definitely not maintained well long-term. It was certainly livable, but if you’re expecting a very clean and well maintained vacation home, then you might be disappointed. We enjoyed it overall, but it wasn’t worth the money we spent due to the condition of the home. There’s certainly opportunity for the owner to better maintain the home in the future. If that happened, then we’d certainly return.

Overrall the house was as expected. The biggest issue I had was we were allowed to check in early but only because the house was not properly cleaned. I mean fish still in the fridge, sticky floors, water marks on table and just disgusting. We called Surf and Sound and they were on it to get the cleaners back out. The cleaner who came out while we're there said it was clear they didn't do their job. She was great though. We have a high risk baby, so coming to a home that was not properly cleaned during a pandemic was a problem for us.