We arrived by train, hotel is 5 mins from station. Central to city. Good reception welcome. Our room was very clean and luxurious. Lovely large bed and bathroom. We came back late from the concert and had a few cocktails and snacks in the bar which was busy and comfortable. A fine designed hotel, its a shame there's not one in London!

Not too happy that the price was higher because there was a concert on. The door men made us feel slightly uncomfortable when we arrived, almost questioning us "are you staying here"! Maybe because we travelled with a small rucksack on the train rather than a case?! But everything else was absolutely fine and I recommend

Absolutely everything, all the colleagues who worked here treated us with the best hospitality ever. Polite, kind, and aslo one of the cleanest hotels I've ever stayed in

Nothing

The breakfast was absolutely delicious

Very welcoming, classic, clean, modern, high quality, pure luxury….

Couldn’t fault the property at all.

Everything!

There is not one thing I could complain about.

Excellent hotel, best 4 star hotel I've visited in the city. Staff provide an exceptional service and are more than polite. Will be staying again.

Honestly, surpassed my expectations therefore flawless

Place was clean and welcoming , lounge food was excellent

Didn’t have the breakfast at £20 was far too expensive , should have been included

Amazing hotel, gorgeous room and staff were lovely and very helpful!