We so loved our stay in Charlottesville. Our room was lovely as well as comfortable. The location was perfect. Our host was helpful and very quick to respond when we had a question. We look forward to going back.

We loved it all and would return. Somehow we missed the information on the condo being up three flights of stairs. A workout with suitcases.

Centrally located and very clean room. Will definitely stay again.

This property is a gem! Very reasonably priced for an excellent location. The door to the hotel is right on the downtown mall, next to Mudhouse coffee. Parking is included which is also huge! You also get access to the Common House working/social club next door, which we took advantage of. Would absolutely stay again!

Overall the property was as described. However it was up two stories and others may not have been able to navigate the stairs. Also, there were sugar ants in the bathroom. The location was exactly where we wanted to be!

We stayed here after two nights of camping in the Shenandoah. It was the perfect place the relax and unwind and we really enjoyed breakfast at Common House. Will definitely stay here again

Company does a great job of giving you all the info you need to park, walk, check in and stay with ease. Very convenient. Cute, private balcony that gave a lovely sunset view. Look forward to using again.

Perfect location for graduation weekend. Beautiful room. We had a light breakfast at the Commonwealth House, which is also lovely.

+ nice, very clean room + central, best possible location +: good communication, reached person on phone firectly when needed -: wifi is very slow, this really needs improvement -: the number code to open the room did not work, I received a working replacement code durectly, though, with a quick phone call - a water boiler would have been nice, just a coffee machine provided - another possible improvement: provide at least plastic cutlery and one-way plates and bowls in the shared area at the fridge

Nice rental in central location and good value when comparing like properties. Comfortable bed and nice linens. Love the bath products! We’ve stayed here before and plan to return. It can be noisy at night later in the week if you go to bed early. There is a live band at a neighboring property. Management does point that out.

My husband and I wanted to spend some time in Charlottesville, to visit a couple wineries ona. Quick Saturday and Sunday tip. We also knew we wanted to be downtown area to have a great Saturday night out, and not have to worry about Ubering back-and-forth to a hotel. I was also looking for affordability as many of the chain hotels were a bit pricey to stay close to downtown. The Townsman “un hotel” concept was perfect! We had a slight issue when we got there with our door code not working, it was 5 o’clock on Saturday and I got an immediate answer with quick action. Unfortunately, around 8 o’clock we had the issue with the back up code as well, and again we had Immediate response and a new code that worked perfectly rest of the time. The water in the little community fridge was always stocked and ready. The only thing I would say is keep your eyes peeled when you walk up, if you blink you’ll miss the entrance!

In a good location. As advertised.

We loved this little spot right on the mall. Perfect for a quick night away. The in room espresso and balcony made it next level!

We very much enjoyed out stay at the Townsman Hotel in North Downtown. The parking was about a 2-block walk and slightly uphill, but not inconvenient. The unit was well-appointed and extremely quiet. The Faulkner unit is on the third floor, so it was a bit hard to bring my heavy suitcase up the three flights of stairs, but no big deal. I was initially concerned after reading some reviewers comments about the homeless population near that location. We did see a few, but they did not bother us, nor did we feel threatened in any way. I would stay here again.

The hotel is very centrally located. The parking space is a short block away, and noise could be an issue at certain times, and is noted in their own write-up. There are quite a few steps which could be an issue for some people. It was a nice room, comfortable bed, and nice products in the bathroom! I’ll bring my own pillow next time.

Overall, the room was very nice and was just as described and pictured. However, I arrived late at night and it was very unclear where I was supposed to park. It turned out that my designated parking space was in a poorly lit parking lot belonging to a community organization about a block and a half away. It was extremely difficult to locate my designated spot out of about 60 or 80 spots in the parking lot. It was only marked with a small, 8 by 11 inch sign. I had to walk all around the lot alone in the dark, shining the light from my cell phone, trying to find my spot (it turned out to be marked only by a small, 8 by 11 inch sign). Then, when I arrived at the building and went to enter my room, the door code I had been given (in lieu of a key) didn't work. I was very nervous. I called the phone number associated with this property. Luckily, I was able to reach someone, who gave me a "backup code." Fortunately, the "backup code" worked, although my own personalized code that I had been given never did work over the 16 or so hours I was there. This indicated to me that I wasn't using an individualized code, but instead one that might have been used by a number of people (the person I spoke with said that "this was a backup code she usually used"), so I didn't feel too secure. Also, the woman I reached on the phone said that I was "lucky" to have reached anyone at all by phone, because there was a different number I should have called. That didn't reassure me. This place prides itself on keeping prices low by offering few perks, but being able to check in with a secure, individualized door code is a very low bar, and they did not meet this bar.

Great room and experience overall

Great location

Lots to do in very short walking distance and balcony was awesome!

Exactly as advertised! Great place, excellent location

Great location and room. Great

Great location! Everything was great about the accommodations.

Great location. Parking is a plus. While the alley is not a great view, the mountains in the background are nice. All correspondence were helpful and timely.

Great location - we walked everywhere. The free parking was a plus and we always found a spot when we did drive. The free pass to The Common House was a plus too; we really enjoyed going there for a couple of drinks. We liked being on the third floor because we read some reviews about noise from people above. we did our best to maintain a sense of quiet for those below us. we liked the quiet location and the outdoor patio too. Question #4 does not really apply since there are not any housewares in the unit. we loved the decor of the room and the bed was very comfortable too! Outstanding. I had to call two times because i didn't read the instructions very well! i was steered to the parking lot - as i tried to input the hotel name into google maps. I had to call about having an empty box of Kleenex in the room when we checked in. I was told that since it was after hours, we would have the kleenex brought the next day. they forgot to bring a box so i had to call again. housekeeping brought it right away. customer service was great.

Great property in a very convenient location. Loved that we could walk over to Common House and use their facilities. Very helpful and accommodating

Great walk score to the downtown mall! We loved it!

I gave #4 a 2/12 because I didn't receive a washcloth. I would have skipped my room being cleaned on the second day if I would have had a washcloth. My room was cleaned and new towels however still no washcloth.

I had a great stay, the room was clean and comfortable, the location could not have been better, the coffee machine was a great perk.

Loved the location, design, ease of the process (except having to call to book a one-night stay) Friendly and efficient

Love, love, love this concept. Wonderful room for much less than the nicer hotels would charge. We definitely did not miss any of staffed features a typical hotel would have. In fact this was all around much easier. Loved the furnishings. Also we enjoyed the balcony - the view wasn't the best, but it didn't matter. Very convenient to parking, and perfect for enjoying the downtown mall on foot. We will definitely stay here again the next time we are in Charlottesville. Very pleasant and helpful.

Lovely place to stay- close to everything. Excellent team- responded to me quickly and were very friendly.

My husband and I enjoyed our two-night stay in The Townsman Hotel. It's location on the walking zone is ideal for folks who want to visit nearby shops, restaurants, and performing arts venues. We made all our arrangements online and the logistics went smoothly. The free parking lot is a short walk from the hotel. Using key codes to get into the hotel and guest room was easy. There's a free coffee and bottled water bar on the second floor. Our third-floor room (Faulkner) is clean and modern. We especially appreciated the comfortable bed, lovely tiled shower, sitting area with leather couch, natural light, big-screen TV with Netflix, and lots of power outlets for charging our electronics. Best of all was free entrance to the nearby Common House -- a private social club -- where we enjoyed breakfast in the morning and dinner by a wood fire in the evening. We highly recommend.the Townsman Hotel and hope to stay there again. Booking online was easy. We made one phone call to request a parking pass (that had been misdirected into our spam file). The team member was very polite and immediately responded to our request.