When we did have to contact manager for an issue, they came right away!

Need to replace some of the chairs by the fire pit. Very unstable. Hot tub was sitting at 109 when we got there and had to turn it down and add cold water to it.

Rented property for 6 days and later added an additional day which made 7 total. Was sent a separate invoice from the management company for the additional day. I later learned that a special was available that stated pay for 6 nights get 7th free. Sent 4 emails to management company regarding a refund of what I paid for the 7th day. I never received any replies. I feel that by not replying to my emails, the management company is trying to ignore my request and not meet their commitment to the renters. In regards to the rental, many lightbulbs need to be replaced and outside chairs replaced. The size and layout of the rental is perfect for a large group. Great location.

This place was everything we needed. The location was in a good spot and the staff was very accommodating.

We had a great time, the cabin is big, even with 7 adults didn’t feel cramped, our only issues were: The sheets on the fold out in the loft were stained, ended up going in town for detergent. Not enough towels for 7 grown men. The appliances are workable but definitely need updating, the stove took forever to heat up. None of this prevented us from having a great guys weekend.

A group of 10 of us stayed here (couples, no kids) and loved it! It was a nice big table so we could all eat together and it was a nice location. No complaints.

My family and I stayed in this cabin for 4 days in October and had a wonderful time. We truly enjoyed our stay and time together. If you have a large group and on a tight budget or in a pinch, this is a nice option. While I do have some complaints, we didn’t allow the downfalls log this property to ruin our vacation. The cons: The cabin itself was not cleaned very well. There was a blanket of dust on the tops of the headboards in the basement beds. The floor mats in the bathroom downstairs were dirty and should have been washed. There was a huge hole gashed into the back of one of the basement bedroom doors, which we would have appreciated expecting this ahead of time. There were several holes in the drop-ceiling in the basement. The screen on the back porch either needs to be pressure-washed or replaced. The back porch needed to be swept up and cleaned, as everything was covered in dirt and grime like it had been forgotten about. The back basement patio near the hot tub was dirty and needed to be pressure-washed. We actually saw leeches by the hot tub! 😬 The fridge was missing several shelves, and for our large party, the fridge space is an absolute necessity. The kitchen sink faucet head was broken on top and settings couldn’t be adjusted. The fan blades on living room and kitchen fans needed to be dusted and cleaned. One screen on front of house was busted off window. Virtually no hand towels provided for upstairs half-bath near living area. The basement carpet probably needs updating as it felt cold and damp in the basement area. The mattresses were not very comfortable and were very noisy as they were covered in a plastic protective sleeve. Lastly, there was only 1 bedside table and lamp by each bed, which was a little annoying considering there was little to no light in the basement bedrooms and also was inconvenient not having a table on either side of the bed to place your items on. All in all, it was a fun stay because we were with family and that’s really all that matters, but for anyone who has an issue with cleanliness, or an allergy to dust, you just need to be aware that this cabin does need to be cleaned more thoroughly. The pros: it’s large, the living area is a great place to gather and converse. There are lots of bedrooms to choose from. The management for this property was incredibly nice, attentive to our questions, and super helpful. We did enjoy our stay, however, and appreciate the opportunity to rent this cabin.

The pictures are deceiving, broken recliners, cracked and chipped dishes, notes all over inside and out, even in bathroom on charges and responsibilities. Also, whatever you do, buy the insurance, they will find something to charge you for. You do not know who to contact for any questions or complaints. Not sure if this is just this property or all of VRBO. Have not been able to resolve a conflict yet. Don't use this place unless you don't want your whole party to go to the pool at the same time or even on the same day. Unless there are only 4 of you. Pool table is the only thing in the "game room" . Very disappointed in stay and lack of help before, during or even after stay. They are charging us for things that we did not break and not using the insurance we purchased. Went to VRBO and they said they would handle it, but told the owner about it and then backed away. The owner already knew, he is the one charging us! Not sure we would ever use VRBO again!

The cabin was very clean and nicely stocked in the kitchen. Recliner was broken and the beds are not great. Tina was fantastic to work with and very helpful to our needs. Only issue was directions. The pool and other places were hard to find. Some of the residents at the pools were rude and made us feel not welcome. The ladies working at the pools were very helpful! Over all it was a good vacation spot!

PROS: Beautiful home!! Plenty of room for our large group. Neighborhood amenities were very nice and maintained. Kitchen nicely stocked. CONS: Not enough bath towels. Missing lots of shelves in the fridge/freezer. Cleaning crew needs to clean under furniture. Mattresses and recliners are in need of replacement.

Beautiful cabin! Love the layout of the cabin. Very spacious love the game room area. Getting to the cabinet , was a problem ...on a very narrow road.. other than that... the cabin itself was beautiful great family memories... we really enjoyed this vacation overall!!!!!

Overall the stay was nice next time I'll be a Lil bit more prepared as far as having what we need on premises like towels,rags trash bags, the fun area was cool but pool sticks was busted. Fire pit was ok

Much needed fun and relaxation! The cabin was perfect for our family. Guys on top floor, girls on the bottom floor, and parents in the middle. The cabin was beautiful and cozy. Everything was clean and had everything you’d need to cook a great meal( we played a round of Chopped lol). The younger people enjoyed the hot tub. We all enjoyed playing pool and s’mores at the fire pit. Even my two puppy loves had a great time. The screened porch was amazing! Overall a wonderful family time ♥️ Thank you for sharing your gem in the neighborhood!

Our family loved the visit. Teenagers enjoyed playing pool & we got a few days use out of the rec room so it was definitely worth getting the amenity card. The drive inside the community was paved the whole way which was also nice.

It was great communication in the beginning, but I would have liked to know where I was going when I left and not 4 hours before check in since we lost GPS signal. I wasn’t notified about the bridge being out and that we had to use a different entrance to the cabin. Which was about an hour driving up the hill than back down and then waiting for the patrol officer to take us to our cabin. We lost power for a couple of hours and that was not great being in the dark. Besides the mishaps we made the best of it. I liked how the property manager was so flexible with letting us stay an extra day. Over all it was a nice place to stay in and the kids enjoyed the pool,game room and golfing,

We had an awesome time, there was a lot of space. Beautiful master bedroom. Beds were comfy. We didn't get to use the fire pit because it was raining but it was nice looking out from the balcony at deers who came through. I would recommend this property.

Me and friends totally enjoyed the weekend. The weather was great. The cabin was nice and clean. Definitely will return.

Hot tub was not clean when we got there but everything was good

Adult children and grandchildren joined us for a fun filled “cold” Thanksgiving in the mountains...all of us coming from Florida! It was so different for us all and so much fun!! It may become an annual event for us!

Overall the property was fine. The two recliners were old and uncomfortable. Sadly, a storm had passed through knocking out power and internet. We couldn’t get in for 4 hours past the 4:00pm check in. With 13 out of town travelers tired from traveling all day that wasn’t a good start. We didn’t have tv or internet for the first 2 days which was frustrating. Although we couldn’t check in on time we were expected to check out on time (they had said we ‘might’ be able to check out a little late but when we ask multiple times they never responded so we left when we were supposed to. While the rate for the property was fair the extra fees added up fast and I had to buy dinner for 13 people while we waited until 8pm to check in so it was much more costly than anticipated. There was also zero firewood. I know they couldn’t help the storms nor the lack of power, tv or internet there was no relief to the cost of the weekend - just added cost for that huge dinner (we’d already bought food but it was too late to cook by the time we got in). Would have been nice if one of the bedrooms would have had 2 beds but we knew that going into it. Just a few challenges but such is life. I’d go back under different circumstances. I really love the mountains and dream of having my own place someday.

Overall the property was fine. The two recliners were old and uncomfortable. Sadly, a storm had passed through knocking out power and internet. We couldn’t get in for 4 hours past the 4:00pm check in. With 13 out of town travelers tired from traveling all day that wasn’t a good start. We didn’t have tv or internet for the first 2 days which was frustrating. Although we couldn’t check in on time we were expected to check out on time (they had said we ‘might’ be able to check out a little late but when we ask multiple times they never responded so we left when we were supposed to. While the rate for the property was fair the extra fees added up fast and I had to buy dinner for 13 people while we waited until 8pm to check in so it was much more costly than anticipated. There was also zero firewood. I know they couldn’t help the storms nor the lack of power, tv or internet there was no relief to the cost of the weekend - just added cost for that huge dinner (we’d already bought food but it was too late to cook by the time we got in). Would have been nice if one of the bedrooms would have had 2 beds but we knew that going into it. Just a few challenges but such is life. I’d go back under different circumstances. I really love the mountains and dream of having my own place someday.

Our family really enjoyed our stay at the cabin. It met all of our needs and expectations.

Very nice home, me and my family enjoyed

Really enjoyed the property

Great property. Clean had all the things needed for a great weekend. The only down fall would be the directions getting there was off but still enjoyed it. Would recommend anybody to go visit

Lots of space and relaxing.

We had a lot of extra room with extended family. Great central location with many activities nearby. Would recommend this cabin.

Great property with a wonderful back yard for the kids to see deer and catch lightning bugs. Drive was nice and easy to find. Cabin was beautiful and the entire family enjoyed our trip. Highly recommend to anyone.

Beautiful setting and perfect for a large group. Quiet....lots of wildlife...just what was needed as a respite from our crazy world.

Overall the cabin was nice. Location was nice. We was amused by all the deer we saw along side the road. I would recommend this cabin to anybody.

We rented this house with a group of friends for the weekend. It was spacious and had a great kitchen to cook in.

Loved our stay made Smore’s, played pool and went to six flags had an amazing time