easy access, clean, comfy

nothing

Hotel was lovely nice surroundings & quiet

Lovely room, friendly staff and the food was very good. Cooked fresh to order and plentiful. Nice to get something different to the usual hotel restaurant fayre too.

Paying more in the bar for a bottle of zero alcohol lager than I do in central London! Bed a little bit hard for my liking (perhaps partly because the mattress was actually bigger than the bed frame?).

Everything but the below

The view we paid for a 90 executive room was containers. Breakfast was included with the room either

The room was small, with a small bed and no room service menu.

very modern and clean. very comfortable bed

noise from function

Room 15 was HUGE and absolutely stunning, the reception area is beautifully designed with tree's going up the stairs.

we had 2 egg salad sandwiches that totalled £17.50 the 2 puddings we had was only £6.50 each. The food menu could do with being a bit more variety and cater for all people and not just rich posh people so to speak. Room + breakfast was almost £90, total we paid inc taxi there and back from our destination sub totalled £150. to some people that may not sound like much, but when you get limited money as it is and with the cost of living crisis, Understandably you all have to make a living and pay your bills etc, but you also need to think and consider people on benefits who get pittance who just need to get away from everything and relax at a reasonable price for a room and food menu choices. My wife and I were getting very weird looks from guests almost like they have never seen a lesbian couple before, we felt very uncomfortable, one couple walked passed us and laughed saying "you seen them too" another man blue joggers came out for smoke and looked at my wife and I and had a right snotty attitude and moved and faced his back to us.

Easy to find and in a great location for a job in Hull. Easy check-in, staff were great, explained what was needed, very professional. The room was fine (right at the far end), decent bed, a decent shower, and everything I needed. Was pretty quiet, so ideal. Would use it again.

Telly had a mind of its own! Changed channels, kept turning itself on at night, with no idea why, and pulled the plug in the end. Very odd that there was no wardrobe - there were a couple of hangars - considering the amount of furniture in the room. No real drama for just one night, but if I was there for longer, I'd have liked a wardrobe. Minor points though, still a good place to stay!

The function room was nice. Food was good.

Horrendous customer service! Only one member of staff was helpful at all. No smiles at all from anyone, the receptionist at check in didn’t even make eye contact. The breakfast waitress was the grumpiest, rudest most unhelpful person and unfortunately for us, said waitress worked both days of our stay!! Room was very tired. The beds were very uncomfortable (our stay was for a celebration and all of our fellow guests complained about the awful beds)

Restaurant

Location near main duel carriage way

Staff were so friendly and helpful!

The area was very nice right on the main roads large room

Poor heating. Only ate once but the food was not the best.

Excellent value for money, modern spacious room, perfect for on site wedding.

Shower wouldn't get anywhere near hot, luke warm at best. Mattress was too soft for my personal preference.

The hotel was easy to find and in a good location for us. Room was lovely with everything needed. It looked fairly recently renovated and everything was perfect. Clean, and very comfortable room, polite and welcoming staff. Breakfast was good. Would recommend and would definitely stay there again.

The room was very cold on arrival. Though I appreciate that energy prices are very high at the moment it would have been nice for staff to switch the heating on before arrival of guests. Room heated up quickly though.

The Husekeeping people were nice and helpful

Decor a bit sterile

Price and location for our needs.

The hotel has a lot of functions, wedding etc. The nights we booked they had a wedding on yhe Friday, Saturday and Sunday so loud music every night.

Very nice quality hotel and room, I specifically loved the shower. Great idea the local guide book in the room, from which we found our next destination. The whole experience was great. They even found my mobile charger I left in the room and replied to my email right away.

No issues at all.

The hotel was exceptional value for money.

Nothing

clean spacious rooms, nice bar,

weird noise at 5am that went on for 15 minutes