😱

😡

Staff was excellent, they went above and beyond to make a stay pleasant, including asking about requirements to enter different touristic sites, arranging car to go there, and providing lots of good advice and care. I specially recommend the hotsprings at the hotel.

The room is clean, comfortable and the pool is great. Staff is nice. They let us do a check out at 4 pm, very nice. The balcony was great and there is no noise in the surroundings (we did not have room neighbors. Peaceful and quiet.

Restaurant for breakfast has no terrace. Such a shame to eat inside when there is an amazing weather. Room service and poolside menu is not very nice. There was no staff to serve at the pool, we had to order the drinks by phone, in chinese. It took sometime 45 minutes to get our drinks. It feels like there is no service whatsoever and apart from the clean, nice surroundings, you feel like u are left on your own. 2 other restaurants in the complex, without much life. It takes a good 30 min without traffic to the night market. Overall, it’s good for a couple days to relax far from the noise. This place deserves higher service standards.

The pool and gardens

Breakfast not up to big hotel chain Standards , location far from town and aircon not working properly .

The room was good and the lady who checked us in was brilliant as was the waiter at breakfast! Both spoke English really well which was very helpful.

The lunch from the main bar took forever and it was very poor. A soggy Caesar salad and chips. A mojito that was minty flat water and second attempt wasn’t much better. I’d go to eat out at the local markets if you are staying there. Also, people spitting at the side of the pool- disgusting!