service, convenience and … …actually everything:)

none

calm and peaceful, yet grand in appearance

Beautiful garden with pretty night illuminations. A little zen hidden gem is located in two large Prince hotel grounds near Shinagawa Station, easy access from Haneda Airport (Keikyu Line to Shinagawa station ¥300,a super short taxi ride to hotel ¥500) The stuff is one of the best teams I have seen,seamless effort with grace and dedication.

The mattress is not as comfortable as other hotels in the same category

Restaurant no more service after 21:30, for food the last order is 9pm (including the last order for deserts). The waiter took our order for a second bottle of wine at 21:15 and we then had to leave the premises ... we hadn't realised this, the experience was therefore disappointing !

Everything was perfect. It was a great experience.

Location-wise very close to a large train station, short walking distance. Staff were amazing at Hanakohro. Most of their staff can speak English and some especially good. Going beyond expectations with their services. Definitely a plus if you can speak Japanese. Garden maintained very well. Looks amazing at night. Parking is free as long as you let the staff at Hanakohro know.

There wasn’t many shops nearby but currently renovations are underway.

Special thanks to our amazing host, Rio. Rio was excellent. Thank you.

Very clean room, excellent service, extremely nice staffs.

The Grand Prince Hotel Takanawa Hanakohro is absolutely amazing. I would highly recommend staying here for a night or two if you can. The rooms are spectacular. The rooms have very nice looking Japanese yukata, tea and mini snacks in the room and lots of really nice amenities. The beds were just amazing and the the comfort level was through the roof. It was definitely a luxury stay from start to finish. We got our own special checkin area away from everyone else. When we checked-in, we were welcomed with sweets, tea and an introduction to the hotel and had a kind attendant explain everything. We had access to all the hotel lounges, not just at Grand Prince Hotel Takanawa Hanakohro, We had access to the Sakura, New Takanawa, normal Takanawa plus Takanawa Hanakohro. We felt special since we had the extra lounge access that other guests didn't have. We had a great time lounge hopping. By far the best lounge for sweets was Takanawa Hanakohro's one, macarons, toffees, Japanese sweets, etc. You also get access to the Whirlpool Spa in Sakura, the Diamond Pool and Rooftop pool at New Takanawa and the gym at Sakura. There are two massage chairs in Sakura, but they are usually occupied. It was a great stay. Make sure you catch the shuttle from Shinagawa Station, West Exit. The bus stops where all the taxis line up at the station. The bus arrives every 20 mins. Basically XX:00, XX:20 and XX:40. The signage on the bus is what you need to lookout for.

It was amazing. My wife already wants to come back.

The staff are great. The location is unique.

A bit pricey... but the overall experience is good!