The garden is very beutiful and the rooms confortable and clean.

The restaurant was disappointing in view of all our other experiences in Mexico. The rooms were a bit dark, maybe that is to keep the heat out but you couldn't see much of the beautiful sorroundings when indoors.

The position in the middle of the jungle is amazing …

The rooms and public spaces urgently need a renewal…the rooms are moldy and smelly…the bathroom fittings and bed linen are old…

The place has a great jungle garden and the pool is very nice (although the lounge beds are not that comfortable) and you could hear monkeys in the distance.

The beds are tiny (120cm wide, 180cm long), we had two beds in the room and therefore we slept separately as it would otherwise be too small. Our apartment (nr 8) was directly next to the cleaning depot which ment very early noise from doors and trolleys. The restaurant was very average with personnel that does not seem to enjoy working there.

great location and lovely pool

no tv in our room, and toilet plumbing was an issue

Great location to visit the ruins. Beautiful swimming pool. Nice restaurant. Setting in forest stunning - howler monkeys both loud and lovely!

Could do with some areas being refurbished. Feels slightly tired in places but overall fantastic value for money.

- very comfortable beds - great pool area - beautiful garden - good breakfast and food at additional costs - very nice staff

- the room smelled a bit damp / perhaps moldy - the safe didn’t work

staff poorly trained and not enough of them to service guests

The room need more furniture to put the things on (furniture on both sides of the beds, hooks for towels in the bathroom). It would help to have the option of breakfast included as the food is good

Location and views

Scenery and proximity of restaurant serving all day long Nice pool side w wifi Free guarded parking Short drive to Lakham Ha ruins

Room view is poor Bathroom faucet and shower head are either missing (straight copper pipe) or very old and clogged. Toilet flush not working. Bathroom needs improvement

The place is beautiful, staff was helpful, there is parking inside and it is super close to Palenque. this allows to go straight to the ruins and avoid the city which can get quite busy. The restaurant offers good food, very practical to have one on site. The room is big and cozy and I had a great night sleep.

The lush greenery around the cabañas, and the wildlife that lives within it. Each cabaña is separate so less chance of being disturbed by neighbours

The hot water for the shower took a while to come out.

The location is fab, the hotel in the middle of the jungle, we saw (and heard :)! )some monkeys, parrots, agoutis… it was just nice to wonder around in the alleys. The rooms are little bungalows, a bit dated but very clean and with great showers, AC, comfortable beds (separated and unmovable though), hammock outside… All the staff was really nice and accommodating. The pool and the pool area are great, surrounded by massive beautiful trees. The food at the restaurant was correct but not amazing, they did great cocktails though! The place is 5min by car from the park’s entrance. We would definitely go back!

Some customers were pretty noisy at the pool and a bit rude to the staff, some others were putting their music at the pool. Nothing the staff could do about, but it really broke the peaceful atmosphere of the place

The hotel is beautiful. Stunning swimming pool, and very comfortable (especially after a few days in the jungle)

Nice pool, though the picture suggests it’s in the middle of the jungle, where actually it faces the reception. Very nice to be in the middle of the jungle and it’s all green.

Not a lot of veggie options in the restaurant. Shower took very long to get hot, if even. Ants in the bathroom.

Perfect location, big swimming pool, nice breakfast and monkeys in a tree next to the pool are a big bonus? !

The staff were very helpful and friendly. The pool and ambiance was excellent. A perfect jungle experience with lots of plants.

The restaurant was just okay. Breakfast was good and fast, but lunch or dinner was usually slower and lower quality.

Beautiful setting and close to the ruins.

lovely setting and great pool. good wifi in the room. loved the hammock. bus stop to the ruins directly at the end of the driveway.

breakfast - weak coffee and watery juice. slightly un-smiley staff, didn’t really match the lovely vibe of the setting - but appreciate it is a hard ask to be up-beat all the time.

Beautiful surroundings and nice swimming pool. Just across the Aluxes Ecopark which is definitely worth a visit. The food at the restaurant was also pretty good and not expensive, which was very convenient with the evening rain. The reception was very helpful in allowing us to store our bags on arrival and after check-out which was very convenient because we both arrived and left again with night busses.

The staff at the restaurant wasn't really friendly unfortunately, two days in a row with different rotation even

nice place and comfortable

the restaurant (servers are so lazy to offer food)

nice pool but no shade good location

poor staff service, no help in moving to another hotel when full, restaurant / bar closed 9.30

Pool