Everything

L’hôtel est idéalement placé. L’établissement est très spacieux (espaces communs et chambres), propre. Le personnel est tres professionnel

Great location. Friendly staff, very good breakfast.

Poor bar area, no atmosphere obviously do not expect to see customers.

Very good location with parking

Tricky getting out of the car park into the one way system (got fined for driving in a bus lane we didn't spot the sign for). Not the hotels fault, but worth being aware of

On every visit to Cardiff which we visit about 3 to 4 times a year we always try and stay at this hotel

Breakfast included in the price we paid, it was a bit expensive when other hotels are similar price including breakfast

The location

Where do I start. Out side my room where fans that were operating ALL night, and noisy. For breakfast I was told there was no warm food due to a issue in the kitchen ! Additional £20 for car parking , parked our car in the small tight parking and noticed scratch on car the following day.

The room was spacious & the bed comfy. The hotel was clean throughout and staff helpful. Ideal city centre location. Thoroughly enjoyed our stay & was really happy with the hotel & room. Would 100% stay again.

Need a ‘big light’ in the room Shower not powerful enough Fridge hard to open

Location

Noise: From outside ( the alley side on Sunday morning). From other rooms while people talking( can hear very clearly) or doing "exercise". And footsteps from upstairs.

The location of the hotel.

Everything else. Cleanliness, bar staff attitude, the state of the building, the state of the furniture, the fact that they keep food unused at breakfast for the next following breakfast.

It was very clean, staff were very helpful

Friendly staff on reception. Nice room. Location

Air con didn’t work properly. £6 tray charge for a glass of wine to the room

Location is central

Property is run down and dirty.

Smells nice Great welcoming staff Lovely soup! Comfy atmosphere

Bathroom could be cleaner More tea bags and milk Not enough usb ports near the beds Wheeling beds - moved frequently

Staff were very accommodating when we needed a travel cot

The room was very hot even with AC on

Beautiful hotel excellent location

Nothing

friendly staff, clean, received an room upgrade from the hotel as they had availability we did not ask for this. food was delicious

nothing

eveuryhint

I liked how great the staff were and how accommodating and pleasant, polite and happy they all were to be helping and working there

The only thing I had a problem with was how warm the room was and that the air-conditioner wasn’t working properly but the staff helped by bring a fan.

close to all the shops

location

Lovely hotel, extremely well located, very helpful and friendly staff, room was spotless and the bed was one of the most comfortable hotel beds I've slept in. Would stay there again.

Car park a little expensive for guest which pushes up the total cost of your stay, something to be considered if planning to take a car.