Property lioks amazing, customer service is non existent. Not given what was booked. Customer service representative was sarcastic and rude. Spoke with manager, assured it would be taking care of and moved to correct accommodations as soon aa they became available. "A while black was hit with maintainance issues." The smaller cabins we were given had dirty laundry all throughout and 3 bags of laundry on front porch. The unit smelled like burning electrical components when the AC unit was turned on. We talked to the head of house keeping regarding the laundry issue and she didnt understand why we were waiting on a larger unit because there were a ton unoccupied ready to go. Didn't get into the unit until the next day at 4, even though we were reassured it would be quick and we would be contacted ASAP. We didnt get a call and then after 15 minutes on the phone call i initiated, oh yeah your keys are ready to go. Overall horrible experience, especially considering they ultimately are trying to get you to buy into their timeshare. Great presentation on how customers would be treated.

The location was great. 10 minutes from SDC and about 20 minutes to downtown Branson. Pool was nice, kids loved water slide. Our biggest issue was calling maintenance multiple times. They fixed most of the issues (broken bedframe, wifi restart, etc), we just got tired of calling them. The other thing to keep in mind, the papers they give us say to keep the air at 74, but that doesn't work in the summer for this 3-story building. The basement was freezing, main floor fine, and upstairs was very hot (77). We were told to set the air at 70, just to keep the upstairs at a reasonable temperature. Overall, the place was very nice, beds comfortable, everything we needed in the kitchen. I'd still recommend it.

Would definitely stay here again. We had a great time with family and it was close to Silver Dollar City.

We stayed for a weekend trip to celebrate the life of my mother with our children and grandkids. The house was the perfect size to allow us family time together and to also allow for each person to have private time. The house provided all the amenities that we needed to cook meals.

- Checking in requires you to go to the main clubhouse - which is fine. After checking-in they make you go to a different counter to get your parking pass - only catch is the parking pass guy doubles as the timeshare salesman. After a long day of travel the last thing I wanted to do was repeatedly rebuff an aggressive salesman. <<< this one really ticked me off

Minutes from all the Branson attractions. Also, the employees were all super nice. I wish we would’ve had a view of the lake and that the pool opened before 9 AM at one location and 10 AM for the kids Pirates Cove location. Also the lake dock area was outside the complex which for our group required a car ride.

We enjoyed the cabin very much; it was perfect for our whole family. Location was perfect as you could walk to either clubhouses. The only complaint I had was that the ice maker did not work. Maintenance came 3 times to the cabin; and it still did not work. I gave them a pass on this as I know the problems that come with icemakers on these new refrigerators. Replacement is probably the only thing that will get ice maker to work again.

Our grandkids (and me too) loved the pool area with great slide and splash areas. The home was a great fit, especially the bottom floor with the bunk bed and play areas. We'd love to visit again.