If you want to stay away from the busy Ubud center and explore the north and east areas of Bali, this is a awesome location tucked away in a remote forest. Beautiful property with an elephant park. The facilities were excellent. A little on the expensive side but well worth it. Residents get elephant rides to dinner everyday. With kids this was usually the highlight of the day. A lot of adventure activities close by and Mason lodge offers their own adventure packages. One thing I though lacking was the menu options for the restaurant. Since the resort is away from Ubud, it would have been better to have more food options, the same limited menu for multiple days got boring pretty soon!!! Overall, an excellent place to stay if you want to stay away from the busy tourist areas and spent some time in a peaceful tranquil resort with elephants!!

Great location and unique with the elephants on site

Horrible, dirty and old.

The elephants and their mahouts were such a treasure. Staff were all so friendly and accomodation perfect. Everyone was so accommodating this was a perfect stay.

Amazing once in a lifetime experience with the animals. Friendly and accomodating Staff.

What a great experience! We totally recommend you stay at the lodge rather than just visiting the park for the day. Two nights is perfect and staying at the lodge offers benefits like a free elephant taxi ride to dinner that you would not get with a day visit. On our next trip to Bali, we will definitely make a point of staying at the lodge & park again.

Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali

My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!

Staying at Mason lodge was an unbelievable experience. The staff are so accommodating, exceptional service!!

Everything was A.M.A.Z.I.N.G. From check-in to check-out. The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable. Thank you Mason Safari Park for your attention to detail in everything.

Amazing experience

Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants. Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!

This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm. My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.

This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.

Absolutely Amazing and unforgettable experience!

Unique encounter with elephants

This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.

If you like wildlife and animals in particular this is a MUST see and stay

The customer service was excellent and the stafff well trained.

Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!

Was so much fun and totally cool going out to our balcony and having an elephant below.

Lovely rooms, well appointed, excellent service and an amazing experience!

The hotel was great but the activities are overpriced. Restaurants were good.

The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.

I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope

Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated

Unique experience with great people and even greater elephants :)

Amazing!!

Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.

Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.

Good place to stay would recommend the service was very good

This was our second stay . It is an outstanding resort that embodies kind care to tge elephants entrusted in its care .