Very nice property. Expansive grounds to enjoy. Nice breakfast. Provided all the stuff to make smores outdoors at night. Staff were very friendly and helpful. Room was good.

I have to admit I'm rather mixed about this Sonoma resort hotel. The website photos made it look quite luxuriant, but the reality is that the place felt dated in a state of flux in relation to getaway poshness. When Jamie W and I decided to spend a weekend in Bodega Bay, this looked like it had possibilities. We definitely liked receiving a complimentary glass of red wine upon check-in. On the upside, the room we reserved was huge with a fireplace and a sofa.Of course it should be nice for $450 a night (tax included). The Australian rain shower head was a plus in the huge shower stall, and the double sink vanity was set far apart. The cracks started to show with the TV where we discovered our selection menu was stuck on straight porn. Just our luck. It was obviously the preference of the previous room occupant. The staff was not able to rectify the situation but to no avail. Not even local channels were available, so we decided to refocus on the fireplace. Despite several attempts to spark a lasting flame, the logs just refused to ignite. We were left with the jacuzzi which was already overrun with unsupervised rambunctious children. That left us alone with our iPhones to watch videos reflecting our own proclivities. Gee, we could've done that at home. We did take advantage of the complimentary s'more kits but only after they were ransacked by the families occupying the other rooms. The breakfast buffet was a bit of a meh.

A hidden gem! Been going there for over 20 years - throughout the years has been owned and operated by several different owners. Small facility tucked away in the trees for peaceful relaxation. I’m positive the new owners and their team will bring everything back to new!!!!!!!!

Our stay was nice and very relaxed ... The place is very unique special.

A hidden gem! Great location, facilities, parking. Siperb amenities. Wood burning fireplace. S'mores and outdoor movies. Great breakfast. A glass of wine when arriving. This is a definite find!

Expedia calls this an “upscale hotel with spa services” and furthermore describes this as a 4 star hotel. A 4 star hotel, according to Expedia, includes (our experience in parentheses): Lobbies typically offer upscale decor (no) and multiple conversational areas (no). Services (very few, often empty front desk) often include a dedicated concierge (no), valet parking (no), turndown service by request (no), and 24-hour room service (certainly not). Guestrooms usually feature superior amenities such as large beds (no, metal frame on exposed plywood bedboard), additional seating (old goodwill furniture in corner), minibars (dorm fridge), laptop-compatible safes (no safe), pillowtop mattresses (see bed descr above), bathrobes (weird robes with strange brand names folded up in closet), and upscale bath products (basic soap). Decorative features such as crown molding, bathroom artwork, and granite or marble accents may appear (didn't appear in bad lighting). Resorts… customarily feature full-service spas (weak oil rub in a meeting room), tennis courts, golf access, child-care services, and upgraded pools with poolside food servers (none of the above). This hotel has almost none of these things, read the 2.5 star Expedia description for a much more accurate assessment of this property. To say it has “rustic charm” would be generous - the word “derelict” is more accurate. It probably had a moment 25 years ago and little has been done to maintain let alone improve the property.

The property itself is beautiful, the rooms are so clean and comfortable and our room was great. The service and staff did not match the property or the price we were paying. The staff was not very accommodating or helpful. Our room wasn’t cleaned while we were staying there and I had to request it be cleaned. They finally cleaned it at 6pm while we were at dinner. There is no cell service there and the room phones weren’t working. They do have WiFi but that doesn’t help with phone calls. We didn’t have WiFi calling capability on our phones. I hope they get better service and more training for their staff. It’s a beautiful place to stay and I hope their service doesn’t ruin it.

It makes me sad to write this review but we were disappointed with our stay and experienced almost the complete opposite of the rest of the reviews. I'm not sure if they've changed ownership but we received pretty consistent unprofessional and sometimes rude treatment from the staff. We were almost always made to feel uncomfortable in every interaction and felt unwelcome which was a bummer for the price we paid and it was our first trip away with our baby. While it was very warm outside the pool was frigid as commented by others around us as well. Perhaps the biggest problem is that it is very remote with no cell service and in combination with that the wifi was down for almost our entire stay ~2 whole days. We had to leave the premises to have any service which was a problem for us but a huge problem for majority of the other guests staying that weekend that we spoke to. The breakfast was very underwhelming with few options of sub-par quality. Some pros: The rooms are really nice and spacious. The grounds are beautiful. The complimentary s'mores by the firepit are fun. All in all, lots of potential and I wish we could've stayed to experience what others in their reviews spoke about. In the future we will probably stay elsewhere.