Facilities are very new. Staff is friendly and very helpful. The location is very convenient, especially if you are looking to leverage the South railway station during your stay.

I came to Shanghai for a work trip. I found the location convenient location - near the subway, with a mall across the street with plenty of food options. Room was comfortable and clean.

Everything is just under 5 stars. Good, but not great. I think some rooms could use some rennovation. And a staff member that was bussing tables at the buffet was coughing and sneezing all over the tables/silverware at breakfast one day. I'm sick now 🤒 Aside from those issues, great hotel! Plenty of stores and restaraunts nearby, and even a mall right next door, and Shanghai south tran station is a 15 min walk away.

Friendly service, excellent breakfast with a variety of choices from Chinese food to western food. Well maintained facilities.

It’s the second tome that I stayed in this hotel. Everything was nice - service, breakfast, cleanliness. And the facilities are well maintained.

I could not receive any amenities at the check-in, but the others received. At the Chinese restaurant, I was served the tea when I ordered meals.

This hotel gave me a very unpleasant experience. After checking out, I called for a ride-hailing service. Since I had to wait for 12 minutes, I wanted to find a place to sit and wait. Incredibly, the vast hotel lobby had no sofas. Naturally, I looked for a table in the lobby about ten steps away. As soon as I sat down, a waiter came over with the menu. The waiter gave me a disdainful look, indicating that I had to order something, or else I had to leave. It's not like I couldn't afford a cup of coffee, it's just that the attitude of the waiter was really disgusting. When I went to the front desk to complain, they didn't seem to care either. This attitude simply does not treat guests staying at this hotel as guests. I stay at five-star hotels in Shanghai for one or two weeks almost every month. Since my company just moved nearby, I wanted to experience this hotel this time. The result is that even if other hotels are further away from my company, I will definitely not stay here unless absolutely necessary.

It's just good without doubt! I will definitely choose this hotel again if I could.