Great location and affordable rooms

The room has washing machine! So convenient !!

convenient location. compact and functional small hotel room with everything we need. helpful staffs.

Very nice and clean, extremely good location as you can easily get onto the Yamanote Line and only two stops away from Tokyo Station

The room was nice, we were not expecting a washing machine and microwave in the room and so that was a great bonus. The hotel is directly next to tjr major food and bar area around Shimbashi station and so there are lots options for food. The only downside was the WiFi in the hotel room was awful. It was extremely slow despite being listed as reasonably strong signal. I would like to see this improved as further hotels on our stay WiFi has been flawless so it wasn’t just our devices, and we used the router that was provided for us at check in.

Love the hotel services.

It‘s in the central of Tokyo and close to shimbashi station what helps to explore the big city. It was super clean and the staff was extraordinary friendly and helpful!

I just didn’t feel comfortable.

Room was nice and the whole place was very quiet. Staff was very nice. Pretty short walk to the station, and lots of places to eat in between.

Clean hotel close to the pubblic transport

The bathroom had a moldy smell to it if you kept it closed

It was difficult to find out the hotel location.

I had wonderful nights in this hotel. Clean, very nice location to move around Tokyo.

Hotel is maybe a 5-10 mins walk from Shimbashi Station. I arrived few hours earlier than the check-in time. Grateful for the hotel staff to help me do pre-check in, getting my check-in details first. I left my bags at the hotel before making my way around the city. Came back in the evening to complete my check-in and voila, the receptionist passed me my room card and bags were already in the room. Kudos for this. As for the room itself, when it comes to hotel rooms in Tokyo itself, big space is hard to come by. I had one medium luggage and 1 big backpack. Space will feel tight once you open your luggage. Other than that, the room was clean and decent. Very eco-friendly, they only change towels upon guest’s requests. Housekeeping only for guests rooms staying 7 nights or more. For me, it was for 4 days so I only had my towel change daily.

Great service and location. Wi-fi wasn’t good. Bathroom sink wasn’t clean. Very small room but had everything we needed. Overall, it was a good experience.

Washer dryer in the room. We had a little trouble figuring out the AC unit but eventually found the sweet spot. Quiet, clean hotel with a good breakfast buffet

The microwave, washing and drying machine is a wonderful facilities.

Incredible value and short distance to the shimbashi station. Convenient location and equipped with a washer dryer combo

Great location only a short walk to Shimbashi station. Room was clean, spacious enough for me and my luggage, and had all the amenities needed for a longer stay in Tokyo (washer/dryer, microwave, hair dryer, water boiler, iron, mini fridge). Would definitely stay at this location again. Staff was very polite and nice. Area has lots of restaurants and convenience stores in walking distance.

Stayed here for 3 nights for a business trip. Location is great, 5 min to Shinbashi station, 10 min to Ginza. The room is tidy and the bed is quite comfortable. The window view is not bad, can see a little night view of Tokyo. My only complain may be the breakfast. Not many choices, the food is so so and not many seats available. But overall I have a great experience here :)

Great location however the bed has bugs and the room very wet and smelly

Staff are really nice even some of them are not able to speak much English, but surely helpful. Shower head is strong enough for me compare to some other hotel which could be very weak. Bathroom, decent size. Having a washer/dryer is definitely a surprise even I didn’t really use them. Microwave works great and clean. Pillows are best fits me among the hotels I’ve stayed.

The hotel is very clean! The front desk staff could speak a little English, very friendly even with the language Barrier close to public transit

Very clean and excellent staff

In a non-smoking room it definitely smells like someone smoked in there, especially someone that handled the pillows and the sheets. They need to do better and accommodate those who do not smoke. I would never stay here again.

English speaking reception and washing machine in room is a giant plus

This is the 3rd time I’m staying at this property. Overall clean and good. Location is convenient, just 5-7 mins walk from the train station that has subway, JR and airport rail.

This is my second time staying at Tokyu Stay Shinbashi. I like it because of its convenient location (ie. short walk to Shinbashi Station and nearby dining.) The room was small - even by Tokyo standards - but very clean. My one complaint is that the room I had was on the side of the hotel facing the trains and I could hear them in the room - starting from 5am until midnight. This could pose a problem for light sleepers.

The room with washing machine was so convenience.

Convenient and easy check in and check out. The room has a washer dryer, microwave, fridge, water heater and PJs. Everything you need for a short business trip.

Tiny room, Great breakfast bar, Great location, Clean, Great for business visit

The room is equipped with laundry machine any microwave oven. Italian restaurant is nice.