Wash room has no lock provision, We were surprised.

The room was decorated beautifully. However there is stain on my bedsheet which I believe it was not wash properly. The toilet door could not be fully closed which kind of disturbing especially when people is doing ‘business’ in there.

The room was decorated beautifully. However there is stain on my bedsheet which I believe it was not wash properly. The toilet door could not be fully closed which kind of disturbing especially when people is doing ‘business’ in there.

This hotel change its name from Euro Rich Hotel to Artz Hotel without notify us. Its hard for me to search the hotel since I dont know the name had changed one month before. Please inform your customer that have booked rooms from you if there is anything change so that it will be more convenient for us.

The hotel check in is strictly 2pm and not allowed to be any earlier if not need to top up. The room was an average but the shower water pressure is low and the air conditioning is not strong at all.

The hotel check in is strictly 2pm and not allowed to be any earlier if not need to top up. The room was an average but the shower water pressure is low and the air conditioning is not strong at all.

Noisy music from downstairs old wine bar until morning 5am...totally can't sleep.

Noisy music from downstairs old wine bar until morning 5am...totally cant sleep.

Room is dirty,very noisy downstairs as it's near to a bar . The noise can last till 5am!

Room is dirty,very noisy downstairs as its near to a bar . The noise can last till 5am!

good

The floor is so dirty. The room is dusty. The room design is not the same as I saw from internet.

Booked the hotel two hours before we drove over. The service staff at reception desk were casually dressed and told us that they don't have our reservation in their email box. I called Hotelclub hotline and spoke to a helpful staff on the other side but the line was cut before she could get all my details. Finally the email arrived in hotel mail box. Paid RM$50 deposit and collected the key. The stairway had a bad stench. Inside the room, toilet roll had only 20cm left. Wifi was not connected to the internet. The bath room floor and walls had scum from ages ago. We checked-out after 45 minutes of occupancy.

Booked the hotel two hours before we drove over. The service staff at reception desk were casually dressed and told us that they dont have our reservation in their email box. I called Hotelclub hotline and spoke to a helpful staff on the other side but the line was cut before she could get all my details. Finally the email arrived in hotel mail box. Paid RM$50 deposit and collected the key. The stairway had a bad stench. Inside the room, toilet roll had only 20cm left. Wifi was not connected to the internet. The bath room floor and walls had scum from ages ago. We checked-out after 45 minutes of occupancy.

acceptable

The room is clean and simple. Feel comfortable staying in this hotel and have a great experience in here. The staff is very friendly and good in communication. They also patient in explaining every question that I had asked using bad emotion. Overall, it is a very nice hotel to stay and will surely come back to this hotel for next trip.

The room is clean and simple. Feel comfortable staying in this hotel and have a great experience in here. The staff is very friendly and good in communication. They also patient in explaining every question that I had asked using bad emotion. Overall, it is a very nice hotel to stay and will surely come back to this hotel for next trip.

Overall I'm satisfied and it give us a great experience. Wifi only available outside not in a room

I have a good day stay at Euro rich hotel. The staff was very nice and i very confortable..

Not worth to pay although room is big, there's a weired smell inside the room, even the pillow also got smell, this is the first and the last time i stay in this hotel.

Not worth to pay although room is big, theres a weired smell inside the room, even the pillow also got smell, this is the first and the last time i stay in this hotel.

Overall, it is a decent budget hotel. Everything is fine besides customer service, there was no one at the counter when i arrived around 9pm that day.

A very impressive hotel from outside.Very helpful staffs&friendly!Book 2 rooms Fsmily Premier Suite..but the minus point is the room located af 3th floor&it's not easy for small children&elderly to climb up&down to the room with luggages coz the hotel don't have a lift service.Overall its a good boutique hotel in Bukit Indan area.

A very impressive hotel from outside.Very helpful staffs&friendly!Book 2 rooms Fsmily Premier Suite..but the minus point is the room located af 3th floor&its not easy for small children&elderly to climb up&down to the room with luggages coz the hotel dont have a lift service.Overall its a good boutique hotel in Bukit Indan area.

It okey, but had no lift

Hotel provide extra single bed with charges but no bed frame, no lift in this hotel, WiFi coverage useless, no internet at all from our room.

nice location and suited with the price. minimal hassle to check in and wifi is available.

nice location and suited with the price.minimal hassle to check in and wifi is available.

Good condition area, but inside hotel if doing dinner room more complicated. .. wifi must to update and on every time... in my experience so enjoy via that hotel... good hotel thank you