Excellent breakfast selection, so much on offer!

Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!

Best service and food we ever had! Highly recommend!

Great stay

The property and staff were fantastic

Not a 5 stars hotel.

The food in the buffet was very limied and there wasn't much variation on a day to day basis.

Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.

I stayed 7 nights at hotel Hills with my family. Check in was very disappointing. They offer nothing to drink at the reception like other five stars hotels. They will keep your passport for one hour which I couldn’t understand why. No one explained. Reception was also very tiny and crowded. The Breakfast has no taste even though they have big breakfast buffet. Nothing organic which was very disappointing as they call the hotel five star. The staff was somehow nice at the restaurant. The hotel is too crowded and the staff is too busy pleasing outsider guest. There are wedding event every Saturday and Sunday night and all the staff was too busy with wedding guests. Too noisy hotel. People are allowed to Smoke everywhere not ideal place for people with asthma allergies or lungs problems. They offer kids and adults pool to hotel hills guests but keep in mind that you have to pay 7 mark pr. seat in the pool. Don’t expect Cleaning at the pool at all. We are definitely coming to Sarajevo again but will not chose this hotel. We only booked this hotel because of 5 stars. But they have are too far as a five star level. We have stayed in many five stars hotels around the world this was the biggest disappointment.

Close to the airport; spacious rooms; comfortable beds; clean rooms

This is by far the best Hotel in Sarajevo, breakfast buffet is excellent with lots of options. The staff is super friendly.

It’s very good .

The hotel has a huge thermal spa complex which was the reason we picked it. However, the hotel seems to be short of staff, not able to manage crowds of guests. Most disappointing was breakfast - lots of food choices in a dark overcrowded restaurant. Food was not presented nicely, pieces of cheese and salami looked as if they were thrown on the plate. I could not find a hand sanitizer in the restaurant. Room was huge, but slightly worn our. The pools were clean and not crowded. The wifi was very slow. When asked about it, the receptionist said it works fine for him! Other receptionists were very kind. Overall, for next time I would choose another hotel.

This hotel is perfect. Clean, modern and very friendly people. Food is great. Highly recommend.

Very nice room and helpful staff. Very nice breakfast. Nice room but table was really worn down and also the door to the balcony had seen better days. A bit noice from departing aircraft. Overall a very nice hotel.

The smell in the room coming from the bathroom is just terrible!

The hotel didn't live up to expectations. The outdoor pool area was closed during our stay, basically our reason for booking. Our room was located on the 10'th floor, initially a nice surprise because of the view, but the skybar was located on the floor above, which hosted a wedding that lasted until 12:30 in the night, while we were trying to sleep, complete with a band. After it was over, cleanup started and the moving around of tables kept us awake for another 90 minutes. Really bad idea to host a party above the hotel rooms. The guests for the party took up all the elevators, so we had to either wait 10 minutes for the lift or use the stairs - the stairs were filled with puke however. The room itself was very nice, clean and comfortable. Breakfast was alright, they clearly used a bunch of leftovers for sidedishes though. The service from the staff in general was far from what you would expect from any 5 star hotel, not a very friendly atmosphere in general.

Nice room with balcony

Excellent hotel Amazing pools

Overall it was good hotel, put the price was high

Very nice hotel and staff are friendly

Excellent hotel Amazing breakfast

Ideal use for the family all amenities for kids even during lockdown kids are entertained (huge space, pools, indoor playground)

Everything was perfect. Thank u again.

This is a 2 star hotel not a 5 star. it's a dirty hotel!! They do not serve lunch, they put wet linen on the bed, Wifi is not working, there are rubbish and cigarettes all over the swimming pool area, skybar is closed in the evening, breakfast is horrible (all coffe machines out of order, the buffet looks like a battleground, they do not clean up after breakfast, so you have to find a table and eat together with others garbage.

The ambience at the Hills is second to none. Hotel is situated close to the airport, about 8mins drive. Room is impeccable with an extended view over the city. Water parks sees a lot of people over the weekend and that makes it a very busy place, you could get lost in the midst of the swimmers. It’s a place I would like to visit again as I like to meet people. IFTDO conference was holding at the same time I was there and I got the opportunity to meet the conference President (Sanja), she was full of life as she took her time to explain the city and places to visit. I’ll definitely come back again to enjoy the ambience.

Iron and ironing board is not provided so you need to pay if you want to iron

It was okay but very crowded the staff were very helpful but it’s not a five star standard in the room there was no water and no enough towels

Great staff, big lobby, amazing swimming pool and restaurants, very big parking lot, clean and big room.

Desk front staff help ful .

Overall its a great hotel, facilities, restaurant, and staff. But some services missed since it is a 5 star hotel, for example: 1. There is no iron in the rooms ( No choice to remove clothes creases other than the laundry) 2. no complimentary waters in the rooms.

Overall its a great hotel, facilities, restaurant, and staff.But some services missed since it is a 5 star hotel, for example:1. There is no iron in the rooms ( No choice to remove clothes creases other than the laundry)2. no complimentary waters in the rooms.