It was a great location!

Nice staff

Comfortable beds and good AC.

The air-condition filter smells and dirty. We got sick from it. The front desk almost did not allow my daughter to check in with me because of the address I put in.

Air conditioning instructions were only in Japanese so took a while to work how how to use

Very clean. Close to Metro and airport, quite convenient. Great value with the price.

Good

the room was pretty cleaned and as expected is a small tiny room with a single bed. Over all experiences were as expected ,expect the breakfast:(

My two small kids have stayed here twice in the past 2 years and we love it. The rooms seem sound proof, the beds are comfortable, the breakfast is delicious and the hotel is very quiet. We love how close it is to Haneda airport.

Thank you for your good services

Very nice.

Too expensive~

Breakfast was disappointing, simple, sparse, barely nutritious.

This is a best choice for my family of three! It is very convenient to the Tenkubashi line and very near the Haneda airport! Here are the list of things we loved: 1. Free breakfast! - staff are very nice and courteous! Always with a helping hand 😊 2. Accessible to public transportation especially the train station. 3. If you get lost, just look for the way to Haneda airport! 4. Free shuttle to and from Haneda airport. 5. There is a laundry area lol 6. Very near the anamori- inari shrine

Very close to the Anamori Inari shrine that contains a lot of good cuisine options. Also very walkable distance from the Tenkubashi station.

Such a great stay! Close proximity to the airport, an incredible Shinto shrine, and a Family Mart for quick bites and other needs. Also a quick and beautiful walk to the train and monorail stations. We will definitely be coming back sometime!

This was better than I expected it to be! It's just like a business/airport hotel, but it was really nice! The smoking room was huge and well ventilated. Laundry was easy to use! They offered late check out since our flight was delayed. Room was clean! My only complaint would be I wish the TV was a little further from the wall. I wanted to plug my laptop into it to watch a show but couldn't. Other than that, it was a very clean, inexpensive hotel close to the airport to stay at the night before our flight. Oh, I do wish the shuttle service to the airport went past 10am. Our flight didn't leave until 4pm(delayed to 7pm) and it would've been cool to take the shuttle there.

Got a taxi from the airport to the hotel after flying from London via Dubai as a family of 4. There are 2 hotels with similar names and we ended up at the wrong one, So at 1am we had to walk our luggage and 2 children through the dark streets in the rain. ITs very confusing having two hotels with the same names. Room wise, very small with 4 beds and a sofa in the room but we were only there for 1 night so for that it was perfect. Close to a train station to transfer into Tokyo.

Clean comfortable room. Shuttle only runs at night. No dining on property, must walk several blocks away or take taxi. No shopping. Japanese breakfast with vending machine available. Limited English speaking staff. Would probably not stay again because of inconvenience.

Nice area and property

We arrived at 2 am from a flight into Tokyo. Unfortunately their shuttle service does not run at that time so we had to taxi from the airport. Check in was smooth with the night attendant. The room was comfortable, clean, had no odor and did not smell of fragrances which we were thankful for. The hot and cold air in the room worked great. Breakfast was good, though very limited in variability, not offering much variety for dietary restrictions such as dairy, however it was appreciated all the same for a quick morning meal. There is also a train station a few minutes walk away from the hotel entrance which offers access to the rest of Tokyo during checkout with ease.

All good but we need to do check in ourself Also no restaurants near by

The only option was a self checkin. Property was clean, but I thought I had booked a room with 2 beds; when I questioned this I was simply told “no” and that there was nothing else available. That was disappointing. It's a close train ride to the airport but we opted to take a taxi as the shuttle only ran for a few hours in the morning and late afternoon (not when we needed it).

Had to take taxi from airport to hotel but less than $10 US. Convenient train location to exit Tokyo via Shinkansen.

Great service & location. Airport transportation is a great amenity

The staff was very friendly and helpful, and were very understanding of the language barrier, and tried their best to help you.

Close to airport, easy to access, good for short stay

I needed an extra night and one man told me there was no rooms. So as I was checking out on 23rd, I asked the female and (it was pricey), but she did accommodate us. Should have been able to pay original price, since I was already a customer.

Very quiet considering how close we were to the airport. Efficient check in process, free amenities such as slippers, toothbrush, coffee/tea as well as in room tea kettle and dishes. Adequate breakfast…Just missed the sign that indicated breakfast service ended at 9:30 not 10 AM. Definitely would recommend staying here. Grocery and drugstore within walking distance.

Easy check in. I came in middle of the night from the airport and was able to check-in easily. Very clean and comfortable.

Nice view of the airport. Free breakfast was surprisingly good.

When you walk in the lobby, it doesn't get a feeling of welcoming hotel lobby because mostly it's automated, including check-in, which is fine. But there is no 'space' except for some chairs to relax or chat with friends if nobody is allowed to go up to the room, which is rather odd.