We had a lovely stay apart from being woken up twice around 3am by people in the corridor being checked into their rooms.

Staff went above and beyond when our daughter was not very well; extended our check out without charge. Hotel is stunning, with a good selection of food and great drinks for AL.

It was very nice. There were a few things but they were fixed as soon as we reported them. The only issue was the food. Although it looks impressive, the actual quality of the food was quite low.

Fantastic resort so relaxing

We had a pleasant stay, my kids were super happy and enjoyed the water park, the kids club was fun and Food was great. So much to do around hotel, there is a Luna park 4 min driving away, and just before the sunset we enjoyed spending the time at the fig tree beach which is 6 min driving away. One thing to mention, the hotel doesn’t offer body lotion, it would’ve been nice if they did. Overall experience was great!

Hotel is very well located with good facilities, however breakfast and service spoils it.

The hotel room was very clean so no complaints there. The bathroom was very nice and modern with a good shower. I was unaware that we would be put in a room that was not actually part of the hotel but a separate block off of the hotel. I wish this was made clear as I wasn’t very keen on this. The room itself was pleasant. Unfortunately, I called room service twice within 30 minutes and no one ever came. I thought the breakfast was average and sadly the buffet space was a little too overcrowded once it got busier. I wouldn’t really recommend staying here if you are a couple. Lastly, I find that the check in time is quite late (3pm) and the checkout time rather early (11am) compared to other hotels in the area.

Nice waterpark for ages up to 12 years old. Big pool. Quite hotel surrounding area. Very clean. Nice breakfast

By far the most beautiful hotel ever stayed in Cyprus comparing to the price, room / hotel amenities, food! A luxury hotel, that has nothing to be jealous of a 5 star hotel!! Great for kids, with a number of swimming pools and a water-park. We enjoyed our dinner there to their lovely restaurant 'Koukounari', great food and great people. Overall, we are very pleased with our stay and definitely we will return back soon!

Queues at check in Long queues for pool restaurants and slow service

Worst experience of my life. The hotel lacks of professionalism and managerial staff was worse than words can describe since several incidents happened during our stay & nobody seemed to care enough to do smt. Upon our arrival we paid for a superior room and were given a standard room and was trying to convince us that “we were upgraded”. Am sorry to say that an upgrade means something better than what we paid for. Breakfast trays were empty in the morning even though there was another 30-40 minutes until breakfast time was over. Room was soo dirty with used bottled of water and used caps, stains on the floor, cleaners where nowhere to be found since there was only one person to clean each floor. Room was only cleaned after seceral discussions with the reception late at night. As far as safety is concerned i regret to say that pool and pool area was full of danger since the white plastics around the pool were missing in certain places and as a result felt while standing there and had to visit the doctor with excessive bleeding and bruises which still trying to recover. Of course the management was nowhere to be seen and did nothing about it. Also there were drinks spilled on the floor and remained there for hours since nobody cared to clean it or even put a warning sign resulting in slipping and falling to the floor. We would definitely NOT recommend this hotel and it definitely does not worth the money you spend. When you pay for a 4* hotel you expect a 4* service.

Worst experience of my life. The hotel lacks of professionalism and managerial staff was worse than words can describe since several incidents happened during our stay & nobody seemed to care enough to do smt. Upon our arrival we paid for a superior room and were given a standard room and was trying to convince us that “we were upgraded”. Am sorry to say that an upgrade means something better than what we paid for. Breakfast trays were empty in the morning even though there was another 30-40 minutes until breakfast time was over. Room was soo dirty with used bottled of water and used caps, stains on the floor, cleaners where nowhere to be found since there was only one person to clean each floor. Room was only cleaned after seceral discussions with the reception late at night. As far as safety is concerned i regret to say that pool and pool area was full of danger since the white plastics around the pool were missing in certain places and as a result felt while standing there and had to visit the doctor with excessive bleeding and bruises which still trying to recover. Of course the management was nowhere to be seen and did nothing about it. Also there were drinks spilled on the floor and remained there for hours since nobody cared to clean it or even put a warning sign resulting in slipping and falling to the floor. We would definitely NOT recommend this hotel and it definitely does not worth the money you spend. When you pay for a 4* hotel you expect a 4* service.

Excellent and has good potentials

Excellent and has good potentials