Convenient location. Less than 5 minutes walk to the pavilion. Rooms were spacious and had mini kitchens. Microwave, refrigerator, plates and small knives made my stay comfortable.

There is a drinkable water tap in the kitchen. Our room is clean and spacious. It provides kitchen utensils even a knife, scissors and tea towels.

Extremely wonderful staff, very unique accommodations, great food…we didn’t want to leave.

Internet quality was very very poor rest of them are top class

had stayed here about 5 time in last 12 month. this time round thing done seem to run as smooth. the mug was takena nd not return the tea spoon was not in place

The hotel is very modern, comfortable and well located in central KL. I recommend it for either a short or long stay.

Great find. We had a lovely few days here en route to Australia. Staff were amazing and nothing was too much trouble. Breakfast was lovely, bed was comfortable and everything was spotlessly clean. Also it was reasonable for a city hotel.

Great location within a 7 minute walk of Metro station. Clean, well appointed rooms.

Room is clean and spacious. Good quality toiletries. Nice pool view. Swimming pool is a saltwater one, which I like a lot (though not preferable for everyone).

Excellent location, friendly staff, specious suite.

Love the clean n spacious room. Location is great, walking distance to local eateries and major malls.

really good hotel and good service. the only thing that I didn't like was that there was no variety at breakfast

Walkable to shopping centers and restaurants

Definitely would recommend to stay at Capri barest location and staff. Super clean and care about your comfort. Many amenities are available. We stayed also at Sleeping Lions which was a block away but NOTHING compared to Capri. Will be revisiting again and staying at Capri in the future.

Clean, well maintained rooms. Great location and easily walkable to Pavilion and TRX.

The staff are delightful.

Very good and big

good location, private parking space but impatient guard assisting. nice room and relax area with some games

I had the Premier Studio, which was well designed and felt a lot more like a studio than a hotel room. Slightly unusual reception location on the 40th floor but otherwise a very nice hotel with an infinity pool.

My recent experience at Capri by Fraser Bukit Bintang was nothing short of a nightmare. The premium room I booked was infested with mosquitoes, originating from the shower drain, forcing me to cover it with disinfectant wipes. The toilet had a repulsive issue of its contents resurfacing post-flush, creating an unsanitary and unbearable environment. The air conditioning was dysfunctional throughout my week-long stay, making the heat nearly intolerable. Despite reporting these problems, the maintenance staff insisted they were "normal" issues, displaying a dismissive attitude. Upon informing the manager, an Asian lady with glasses and short hair, about the myriad of issues, she responded with a nonchalant "ugh, okay," showing a complete lack of concern. To make matters worse, when I needed an urgent extension, they refused any discount, displaying a shocking lack of empathy. This experience has left me questioning the authenticity of positive reviews. I strongly caution potential guests to reconsider staying at Capri by Fraser Bukit Bintang, as the conditions and customer service are far below acceptable standards.

Great location. Staff was friendly and helpful. Thought we had free breakfast, but had to pay one morning and not the next. Weird that check in was on the fortieth floor, but a lovely place.

The hotel needs to update the pictures they show online because we booked a room on exedia and the pictures of the room showed it had a Queen bed. But upon checkin, we were given two double beds. We told the attendent upon checkin but we were told that we can simply "join the two beds' ourselves.

This is our second stay. We love the polite and friendly staff. Walkable to shopping and great foods.

Staff were great. Hotel was super comfortable and modern. Loved it

My husband and I just returned from a 4 night stay. The location is very convenient, we could go out to several different kinds of eateries nearby or to the Pavilion Food Republic where there is everything imaginable. I did not get a chance to use the gym or pool because I was tired every evening after a day of sightseeing, but they looked clean and inviting. The hotel description on Expedia had touted a free area shuttle but when I asked, it was not the case. They should have taken that information out, otherwise was misleading. Our room was cleaned meticulously everyday. There were dishes and microwave which was very convenient. The decor was tasteful and modern, the bed very comfortable and there was a nice seating area. Home away from home! The only thing I had a hard time with were the soap and shampoo dispenser pumps which were clamped inside a holder that made it very difficult to pump anything out. I had to pump about 50 times to get only a small amount with difficulty. It was very frustrating. The light in our shower was out and it was too dark to see which pump was for what until I finally got out a flashlight to determine what they were. The staff was very friendly and helpful.

I found the staff to be very very accommodating on a daily basis, friendly and very caring everything was clean, accessible beautiful pool. We could have done with some Netflix or other movies on the TV but other than that it was perfect for family all couples great view

Good location, love the cleanliness of the room.

I only spent one night here so too bad I didn’t get to experience most of the amenities. However the room felt so comfortable, clean and welcoming the moment I stepped in. The only issue to raise is that the cleaner came into my room unannounced due to bad communications on the hotel’s end (she thought the room needed cleaning) so in future the cleaners should knock or ring for privacy reasons just incase, but she was very apologetic. The breakfast was good but relatively expensive so not sure if worth it. Overall still an enjoyable stay.

My stay at Capri was first class. The room and bed was incredibly comfortable, the staff were all super helpful and very nice.. the pool was great as well. Couldn’t fault anything.

Even if I said to staffs second times, the water for shower was still cold and did not solve the problem.

Polite staff, nice facility, like swimming pool and gym room, efficient check-in and -out process, reasonable design of the room, clean and tidy.

The room is new, clean and tidy. The location is very good. It is near a lot of shopping malls, such as Pavilion. I can even walk to KLCC.