The motel was recently remodeled. Nice shower and floors

The motel was older and looked run down, I was actually shocked when I arrived. The room I was given was a lower level part of the hotel and the room had recently been remodeled. Room was clean but sparse. When checked into the room the ac had apparently been off earlier and had just been turned on, so room was warm. Fortunately I had a 5 hour meeting to attend so temp was fine when I arrived back. I wouldn’t stay there again, so I’ll spend more money for a little more luxury.

Not a great area to stay in, area is very dirty and seems like a spot for criminal activities.

Upon arrival our room was not prepared, they then proceeded to place us in a so called suite and tried to do with no extra cost like it was a privilege ? But it WASNT. The AC wasn’t working properly, the bed was not on any frame , with one small thin blanket which makes sense seeing the AC didn’t work. The TV didn’t want to work half the time . The internet was in and out the whole time .i had three fridges in my room as if it was a storage unit. THE BIG ISSUE WAS THERE WAS NO HOT WATER IN THAT UNIT . I had the faucet turned all the way to hot. I had to take cold showers for two days. The location was horrible the parking spaces was way to close to the public sidewalk constantly worried if my car was going to be stole or broken into. I WILL NEVER go there again . 0/10 do not recommend. 2 nights 275$ and 50$ deposit a waste of money. Please do not book with this establishment

Horrible & Disgusting Rooms. Staff is very unpleasant and not helpful.

Ended up not staying due the it being nothing like the pictures posted, service was extremely rude and unfriendly. Building was covered in bugs. Surrounding area was unsettling.

The room we stayed in was in an unfinished state and there were numerous dead roaches on the floor. The room was undergoing renovations during our stay. The bathroom door did not close properly. The room was lacking in furniture. There was no phone, desk, or table. There was only two beds and a chair. The office was a mess and the staff refused to let us in while we waited for our ride. We were forced to stand outside for almost fifteen minutes during heavy rain. One of the worst hotels I have ever stayed at. Avoid staying here at all costs.

Was nothing like the pictures they offered online. My family felt unsafe and uncomfortable. We ended up going somewhere else with no refund offered.

When we got there I had a reservation for a king size bed but they said it was for two queen beds and it was an extra $134 if I wanted the king bed. Then the room was extremely hot. The AC only cool about a foot away from the unit. The man at the desk kept insisting it was a brand new unit. Even after being on for a couple of hours it had not cooled the room at all. We asked for a fan to at least circulate the air. He said sure he would bring one and never did. We had to buy one only to realize it didn’t actually help. We checked out the following morning and got a room for the rest of the weekend somewhere else. The man at the desk told us that if we wanted a refund for the unused part of our stay we would have to get it from hotel.com but the site will not let you check out early or refund any money. The phone number on the site is not a valid number. I will try to contact them on Monday and if I have no results I will be reporting them to the better business bureau.

The staff was wonderful.

The staff exhibited exceptional friendliness and attentiveness. It would be greatly appreciated if a hair dryer could be provided in every room.Everything else was good.

Had used soap in bathroom with nasty pubes on in from previous ppl. Floors were sandy and not clean. Not enough towels for us. The smell was god awful.

Very very nice staff. Not an eye pleasure on the outside but owners been remodeling the interior rooms and doing a great job!

Property was in terrible condition. We couldn’t stay.

Did not stay, found bugs in room and then blood on sheets upon arrival. Opted for different hotel. Very very run down. Was not offered a refund at all. Highly recommend staying away from this place

The room was clean. And the staff was nice.

Nice clean and friendly staff.

This is absolutely the nastiest motel I have ever stayed at! I was afraid to even lay down on the bed. My daughter had her shoes off when we got there and her feet were black from the dirt. I would rather sleep in my car than stay there again!

We arrived to find that the hotel is in a rundown area and our rooms had german roach infestations. We didn't even put our suitcases down before we decided to leave and spend double the price for a hotel in a better place that was actually clean. I guess you get what you pay for with this place.

Staff was very nice and friendly ! Room was clean when we needed extra towels they supplied them quickly .

This place is a dump!

It is one of the worst experiences, their place is dirty and have bugs everywhere. Their mattresses are old but it is okay, they can keep it clean but they do not. They only care that you book the place and you pay for them.

Staff was very friendly. Rundown on the outside, paid $428 for one night as we missed our flight. It was memorial day weekend but the price for what we got was outrageous. Comforter did not appear to be washed and floors were dirty. No furniture besides bed and a table in room. Poor lighting no lamps. In a very rundown area.

Good place to stay for the price. Looks newly renovated, and the bed was comfortable. What more can you ask for?

I've stayed here multiple times, and I've always had a great stay each time, you can tell room's were updated recently and each time there clean, along with the bed sheets and towels, will definitely stay again.

The property is horrible. Especially the outside and the room is cheap. I paid extra money to stay somewhere else night 2 of my trip.

Excellent staff!

niceville is nice

Couldn't turn the TV on and didn't have Wi-Fi password. Very nice place, but these issues need to be looked into.

So many problems with this place. Location - it is located on a busy street so it was VERY noisy. There was a huge gap around all edges of the door when it was closed - including at least 3/4 of an inch on the bottom. I'm sure they have a rodent problem as the bottom of the TV stand/dresser had a big whole that looked like it had been chewed up. The walls were paper thin so you could hear everything around you. There was no mirror in the bathroom - not sure how a man would shave here. The bed was hard as a rock and there wasn't a blanket - just a sheet and a cover that was also the weight of a sheet. The TV was terrible - small and the reception was so bad that the picture was constantly pixelated. The exterior of the property is in need of many repairs, the property name lights are partially burned out, the paint is peeling and there is cracked concrete everywhere. Don't stay here unless your only concern is price. Even then, there are better options.

Clean and quiet

The staff was great and accomodating. I was here solo on business. After a long day of flying, this was a clean, comfortable enjoyable relaxing stay.