It was not possible to take a shower in the bathtub on the top floor because the faucet did not turn on. The toilet in the same bathroom was continually discharging a weak stream of water which produced a very annoying noise, especially at night, making it difficult to sleep. I have tried several times to contact by phone at the Emergency Contact (+44 (0) 20 3893 2230) without any success. I have sent several emails to the email "[email protected]" and I got message: "The email account that you tried to reach does not exist." I have tried to contact KAZI, which turned out to be "Automated Cleaning Quality Control Service" which has not helped either. Finally I contacted through an email address I found in a web page, but we checked out without solving the problems.

House was roomy, could use a table to have meals at. Was nice to have washer.