House was very nice, the views were amazing and the location was good. My only complaint would be the big screen in the basement didn't work because of no wifi access and the outside couch/tv area could have been cleaned up I had to do that myself. Other than that everything was very nice, house is huge and has everything you need.

This place is amazing. It has lots of space for a large family. The views are amazing. It was so relaxing to sit in the rocking chairs and stare at the Smoky Mountains. I will definitely return.

Beautiful property and views but needed thorough cleaning including windows and extermination treatment. Property manager was excellent but someone turned off the AC for the 3rd floor.

The house had not been cleaned prior to our stay. We arrived to trash all over porch including used feminine products. The carpets were not vacuumed with hair and debris in all rooms and floors. The doors and windows were covered in grime, hand prints, and smears. The toilets and tubs had drips and stains. The washing machine did not work, the coffee pot was broken, the dart board was broken, the game tables were full of dead bugs. The ceiling fans were full of dead bugs. Spiders and bugs were in all rooms. The hot tub was green on the bottom and parts were floating in it. The furniture was sticky and more than one kitchen chair was broken to the point you couldn’t use it. One of them had been chewed apart. The faucets and kitchen appliances were covered in hand prints and grime. Bedding and blankets were wadded up in the closets….. We called and called with no response. We called the emergency number and no one answered and no one ever called us back after any message left. Someone came and picked up part of the trash but not all. Clothing, and trash was still in the yard with parts of a broken trash can. Twice during our stay we got a person after staying on hold 15-18 minutes and we were told “a work order was turned in” and they would have the manager call but no one contacted us until after we got home. The people we spoke to were polite but said they could not do anything. When the manager finally called, after we had returned from our trip, she was unpleasant and thoroughly disinterested. I sent pictures documenting what the house looked like and the manager said she saw them and nothing she saw was outside their cleaning policy. It was disgusting and unsanitary. They do not even have a bear bin for trash. The pictures they show DID NOT reflect the conditions we experienced when we arrived. I will not rent from this company again. If I could post pictures I would. This house was in a shocking and unacceptable state of uncleanliness and neglect which is unfortunate because it was in a great setting with views.

Beautiful property and views but needed thorough cleaning including windows and extermination treatment. Property manager was excellent but someone turned off the AC for the 3rd floor.

Really sorry but we had bugs in all the tubs. Dirt and cob webbs were bad. There is No way is was cleaned before we got there. We cleaned it. The hot tub was green and slimmy. We cleaned and bought bleach tablets. Parts are broke inside tub. Other than that it was ok. Oh yes TV downstairs hardly erer works.

Really sorry but we had bugs in all the tubs. Dirt and cob webbs were bad. There is No way is was cleaned before we got there. We cleaned it. The hot tub was green and slimmy. We cleaned and bought bleach tablets. Parts are broke inside tub. Other than that it was ok. Oh yes TV downstairs hardly erer works.

The house had not been cleaned prior to our stay. We arrived to trash all over porch including used feminine products. The carpets were not vacuumed with hair and debris in all rooms and floors. The doors and windows were covered in grime, hand prints, and smears. The toilets and tubs had drips and stains. The washing machine did not work, the coffee pot was broken, the dart board was broken, the game tables were full of dead bugs. The ceiling fans were full of dead bugs. Spiders and bugs were in all rooms. The hot tub was green on the bottom and parts were floating in it. The furniture was sticky and more than one kitchen chair was broken to the point you couldn’t use it. One of them had been chewed apart. The faucets and kitchen appliances were covered in hand prints and grime. Bedding and blankets were wadded up in the closets….. We called and called with no response. We called the emergency number and no one answered and no one ever called us back after any message left. Someone came and picked up part of the trash but not all. Clothing, and trash was still in the yard with parts of a broken trash can. Twice during our stay we got a person after staying on hold 15-18 minutes and we were told “a work order was turned in” and they would have the manager call but no one contacted us until after we got home. The people we spoke to were polite but said they could not do anything. When the manager finally called, after we had returned from our trip, she was unpleasant and thoroughly disinterested. I sent pictures documenting what the house looked like and the manager said she saw them and nothing she saw was outside their cleaning policy. It was disgusting and unsanitary. They do not even have a bear bin for trash. The pictures they show DID NOT reflect the conditions we experienced when we arrived. I will not rent from this company again. If I could post pictures I would. This house was in a shocking and unacceptable state of uncleanliness and neglect which is unfortunate because it was in a great setting with views.

Such a fun long weekend getaway! We are already talking about when we can go back. We did see 3 bears during our stay!

Such a fun long weekend getaway! We are already talking about when we can go back. We did see 3 bears during our stay!

Overall great cabin. Clean. Spacious. Outside TV didn’t work. (Not a big deal) Inside fireplace didn’t work(not a big deal) Wood was provided but no fire pit(not a big deal) The grass probably could have been cut but it was far from terrible. There was some debris/trash right outside the property line that could use some cleaning/picking up. Overall 9 out of 10. Highly recommended this cabin. Amazing view and feels of a luxurious cabin. 👍👍👍

This house was absolutely amazing. Fantastic views, perfect location. 10 mins from food and groceries and 20-30 to Gatlinburg or Pigeon Forge. No major issues during our stay, everything was provided as described. We did have issues with wasps getting into the house (I would have an exterminator come out and check for nests under the deck) and the upstairs master bath had a major lady bug/potato bug issue. They didn’t bother me but some guests may find that to be an issue. Jetted tubs need a deep clean, using the jets left the water very dirty. These were minor issues and we would 100% book this house again.